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MS 2007 Outlook: Nothing shown in "Sent" folder

Posted on 2007-04-07
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Last Modified: 2010-04-08
Hi experts!

I am using MS Outlook 2007 as email application. The problem is:

I have never seen anything  in "Sent" folder" though I send dozens of emails a day.

How can I make "Sent" folder" to keep the emails sent by me?

Thanks a lot!

duta
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Question by:duta
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4 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18870495
Greetings duta,

1. Select Tools > Account Settings...
2. On the Email tab, double-click on  whatever you named your email account
3. The Change E-mail Account dialog box appears. Click More Settings...
4. Select the Folders tab and complete the fields as follows:

    * Select the radio button for "Choose an existing folder or create a new folder to save your sent items for this account in"
    * Click the plus sign to expand your email account, and then click the plus sign to expand the Inbox folder.
    * Scroll until you find your Sent Mail folder, select it and then click OK.

Note: If you don't already have a folder called "Sent Mail", follow steps to Create a Personal Folder.
http://www.cmu.edu/computing/documentation/outlook07_use/outlook07_use.html#personalfolders

Best wishes, war1
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Author Comment

by:duta
ID: 18870782
TO: war1:

Thank you so much for your kind tip.

By the way, I could not find "Folders" tab (4. Select the Folders tab and complete the fields as follows:).

Thanks !
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LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18890865
duta,

Let's try another setting. Make sure a copy is put in Sent Items folder

    *  Select Tools, Options
    * From the Preferences tab select E-mail Options...
    * Check Save copies of messages in the Sent Items folder
    * Select OK
    * Select OK again

If no joy, highlight the in Sent Items folder. Go to View > Arrange By > Current View. Make sure "Messages" is selected, and not unread message only.
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Author Comment

by:duta
ID: 18892476
TO: war1:

Your tip finally worked. Thanks a lot!

duta
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