Microsoft Office Document Image Writer problems
Posted on 2007-04-07
I inadvertantly deleted the Microsoft Office Document Image Writer "printer." I realized this when I tried to open a fax. I have a Brooktrout print server that delivers fax documents as an attachment on e-mails. All faxes are called Fax.Tif. Until this problem started, I would double click the Fax.Tif and it would open the Microsoft Office Document Imaging program. However, now, when I click on the Fax.Tif document I get an error message that says, "Can't create file: Fax.Tif. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."
I have uninstalled and reinstalled Microsoft Office Document Image Writer two or three times. I have used the repair feature in Add/Remove programs. I can still open the documents by using the fax console, which opens the Microsoft Office Document Imaging program. However, it is more effort and there is no reason I shouldn't be able to do it the way I have for years.
This is on a Windows XP Professional machine on a SBS 2003 network running Exchange server.
Any suggestions would be greatly appreciated.