I had a lot of issues with this computer so I just did a new installation using Windows XP Pro after wiping the client's hd. Everything seemed to be going well until I installed Microsoft Office 2003 on the system and installed the user's settings into Outlook from a backup. When I did a 'Send/Receive' I got an error message "0x800ccc13" which Microsoft says has to do with Outlook Express being corrupted and I should uninstall and reinstall OE. Here it gets really weird because I cannot find any evidence of OE being on this computer at all? I had IE 7 installed. I went to the 'add remove Windows components' and there I was supposed to uncheck OE and it's not there? I'm stumped. This is an Acer Aspire 1300 laptop with 512mb ram.