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Client on e61

Posted on 2007-04-08
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Last Modified: 2008-02-01
Unable to launch the citrix application through the web...any ideas?
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Question by:Starquest321
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LVL 36

Accepted Solution

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Carl Webster earned 500 total points
ID: 18874907
Not near enough information.

What version of Citrix?
How is the farm setup?  i.e. how many servers. which servers run what Citrix component
What version of Web Interface?
What are your DMZ settings in the Access Suite Console?
Did you setup the altaddr stuff?


Webster
0
 

Author Comment

by:Starquest321
ID: 18883001
Its Citrix 4.0
1 Server
Web Interface, DMZ Setting, altadd has been setup Citrix can be accessed from the web outside the company. The problem is the E61 client from the phone. Note: I use port 94 to access the citrix web from an internet explorer. Could it be that the cell phone provider shut off the port? But when I connect the phone with a WI-FI connection still cannot get connected.
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Author Comment

by:Starquest321
ID: 18888615
Any ideas?
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LVL 36

Expert Comment

by:Carl Webster
ID: 18888630
Sorry, am real busy this week taking 11 certification exams.
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Author Comment

by:Starquest321
ID: 18888674
Good luck!
Maybe solution next week? ;)
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LVL 36

Expert Comment

by:Carl Webster
ID: 18888878
Maybe Friday???
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Author Comment

by:Starquest321
ID: 18888997
Ok. Good luck on the test.
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LVL 36

Expert Comment

by:Carl Webster
ID: 18894029
Why are you using port 94?
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Author Comment

by:Starquest321
ID: 18895925
Becuase the client is running several web servers and each one needs its own port from a routing point of view. The Citrix works well from IE outside the org and we the following format to connect:

http://domain:94/citrix

Then user name and pass...etc.
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Author Comment

by:Starquest321
ID: 18953783
Any clues?
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