Restore Activesync 4.5 backup to Windows Mobile 5 OS

Posted on 2007-04-08
Medium Priority
Last Modified: 2013-12-05
In order to use my data package with Verizon Wireless I was forced to upgrade my mobile phone from PPC 2003 to Windows Mobile 5. I have a guest partnership with my laptop and my contacts are a mix of personal and business contacts so they are not strictly within Outlook, however, before imaging my cell phone I performed a backup through Activesync. After the image was complete I found that  there is no longer a backup/restore option in Activesync 4.5.  Is there a way to restore these backup files to my phone?
Question by:jeppolit
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Expert Comment

ID: 18874226
hehehe you must have the BETA Version then

I scratched my head for days as well over this:

download it there on that page (links down the bottom)

and install the Final version, you will see backup/restore

You'd think MS would at least leave the option there in Beta and just tell us its not usable till final? pff

Author Comment

ID: 18879229
I have the latest version but just to make sure nothing was overlooked I downloaded and installed again [V.4.5.0 (build 5096)]. There is no backup and restore option. The fact that backup/restore is not an option  may be the result of the Windows Mobile 5 connection. I may restore to an old phone running PPC 2003 and then transfer my information through Verizon's Wireless Sync, however, I am sure I am not the first person to experience this and would love to come up with a solution for other users. Thanks for your response.
LVL 10

Expert Comment

ID: 18879263
well that is really really strange...

see here:
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LVL 10

Expert Comment

ID: 18879264
same build number, i just looked
LVL 17

Expert Comment

ID: 18924194
ActiveSync 4.x does not let you do a backup or restore of WM5 devices.  You can still backup/retore WM2003 devices using the same program.  No real good reason why Microsoft did this.

I don't even know if you could restore to another Wm2003 device unless it was the same model.

Author Comment

ID: 18948509
OK, I uninstalled Activesync 4.5, DL'ed and installed Acitvesync 4.1, connected my old phone, restored the contacts and then transferred them using Verizon Wireless Sync. Way too much work to recover contacts but it worked. Thanks for all of your input.

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