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Cannot connect remotely to SBS 2003 desktop through RWW

Our SBS 2003 allows all users to remotely access Exchange email, and each person has access to their inidividual workstation desktop. As system administrator, however, I cannot gain access to the SBS desktop. It would be very useful for me to connect remotely to the server's desktop and its Event Viewer and Task Manager. I can log in remotely as administrator to RWW, and get "Connect to Server Desktops" which would seem to allow me to do that, but instead I get a box that says, "Connectivity to the remote computer could not be established . . . " Is there a way for me to make this remote conneciton? Thanks.

Leon
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A COMPLETE ipconfig /all for the SBS server is shown below.
First, some comments -
This system uses a single NIC and has a Cisco PIX firewall at the front end. Yes, port 4125 is open, and all remote users are able to access their workstation desktops and Exchange email. As administrator I am able to log in and access the Administrator email account. As administrator, I can also access Workstation Desktops - at least to the point of needing a password. And I can access both email and desktop under my own login name. -- What I am unable to do as Administrator, is get to the SBS server login screen. I can see the name of the server, but cannot get beyond that point. I immediately get the message "Connectivity to the remote computer could not be established. Ensure that the remote computer is on and connected to the Windows Small Business Server network".

I hope this helps. -- Leon


Windows IP Configuration  
Host Name . . . . . . . . . . . . : org-server  
Primary Dns Suffix  . . . . . . . : ORG.local  
Node Type . . . . . . . . . . . . : Unknown  
IP Routing Enabled. . . . . . . . : Yes  
WINS Proxy Enabled. . . . . . . . : Yes  
DNS Suffix Search List. . . . . . : ORG.local

Ethernet adapter Server Local Area Connection:  
Connection-specific DNS Suffix  . :    
Description . . . . . . . . . . . : Intel(R) PRO/100+ Management Adapter  
Physical Address. . . . . . . . . : 00-02-B3-10-18-C1  
DHCP Enabled. . . . . . . . . . . : No  
IP Address. . . . . . . . . . . . : 192.168.1.2  
Subnet Mask . . . . . . . . . . . : 255.255.255.0  
Default Gateway . . . . . . . . . : 192.168.1.254  
DNS Servers . . . . . . . . . . . : 192.168.1.2  
Primary WINS Server . . . . . . . : 192.168.1.2  
NetBIOS over Tcpip. . . . . . . . : Disabled

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After reviewing all the suggestions submitted here, and also after researching all the other sources I could find, here is my conclusion: -- It is not possible to connect to the desktop of the SBS that is providing the RWW services to the rest of the network. From the primary SBS it looks possible to use RWW to connect to other standard server's desktops, although I don't have other servers on the network so I am unable to verifiy that. Connecting to all other workstations using RWW is easy once it is set up properly. I also assume that connecting to the SBS using VPN or Terminal Server is possible, but that isn't the approach I wanted to use.

So I'm not sure how to allocate points to this inquiry. While the information was somewhat useful - that is, I had already tried or verified most of it, thus I really ended up retrying stuff that I had already done just to be sure I hadn't overlooked anything. And in the end, what I wanted to do looks impossible, but not because of assistance here, but because the SBS doesn't allow it. So I'm inclined to allocate 100 points to each of the last two suggestions. Does that seem fair?

Leon
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Well, let me take a closer look at our setup and give these things a try next week sometime. Yes, I'd sure like a remote desktop connection to work. But you seem to be the only one that thinks it can work. And I'll really be pleased if it does. -- I have the "Windows Small Business Server 2003 -- Administrator's Companion" here, and there's nothing very satisfying regarding this kind of connection.
Thanks again for you assistance - and your persistance. -------- Leon

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Jeff -  I submitted this gpresult.txt file as described below. Hopefully it got there OK. If not, please let me know.
Leon
====================================
The next thing I would need to see from your server is the output from the following issued at a command prompt:

C:\>gpresult /z >gpresult.txt

Please run this while logged in as the built-in administrator.  It will create a text document at C:\gpresult.txt which you can upload to:  https://filedb.experts-exchange.com/incoming/ee-stuff/3288-hold.txthttps://filedb.experts-exchange.com/incoming/ee-stuff/3451-gpresult.txt

(logging in with your Experts-Exchange username and password).

Jeff
TechSoEasy
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Using the mstsc /v:wta-server /console command, I am unable to connect to the server from inside the LAN. -- I get this message:
Remote Desktop Disconnected
The client could not connect to the remote computer.
Remote connections might not be enabled or the computer might be too busy to accept new connections.

I did this after business hours when no one was on the network. All other aspects of the network were fully functional. From home I could access my Exchange email, and logged in as administrator I could see the server but not access the server desktop. -- In other words, the same as before. Rats!!
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