Unable to set primary smtp address

i have performed a swing migration  sbs 2000 to sbs 2003 exchange w/sp2 seems to be working fine, the only issue i'm having is the primary smtp  address has reverted to logon name @domainname, rather than the alias a more friendly full name@domainname, when it searches the email address list it searches for the smtp address in caps, so what ever i try to set an alias in caps, when exchange updates polices it reverts back to the logon name, is there any way to permantly change the primary smtp address
PhillipGestroAsked:
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amaheshwariCommented:
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amaheshwariCommented:
and policy should have value as %d@doaminname
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