Solved

Notes Cert expired.  No access to mail database

Posted on 2007-04-09
4
182 Views
Last Modified: 2013-11-16
I have a user in which his Notes cert has expired. We recerted his ID but he is in a diff org no.  He has no access to his mail database.  Myself as an admin does not have access to go in and change the ACL.  Is there anything I can do as an admin to fix this?
0
Comment
Question by:bpopola
4 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 250 total points
ID: 18875994
You need the correct certifier ID to recertify him.

Contact the Admin who has access to that ID and to his database.

Nothing else you can do unles you are the Full Administrator of the server which contains his email.

Then you can change the ACl.

I hope this helps !
0
 
LVL 18

Assisted Solution

by:marilyng
marilyng earned 250 total points
ID: 18886367
The only other stop gap solution is to re-register the user in your organization with a new mail file and email address.   If you have access to the other Public Address book, you may be able to forward this user's mail to the new mail address.. dunno, never tried this :)

But, sysExpert is correct.  The person with access to the original Cert ID needs to recertify it on the administration server for that organization.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Suggested Solutions

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now