mcrowley
asked on
Multiple E-mail addresses and Forwarding
I have two inter-related questions. Both I know how to handle in Exchange, but can't figure out in Lotus Domino.
The first is - how can a mailbox have multiple e-mail addresses? For instance, in our old system, we could attach the e-mail address sales@domain.com to a particular mailbox as a secondary e-mail address. This can obviously be used as easily for something like "sales" as for common mis-spellings of a name.
The second is - how do I forward e-mail sent to one mailbox to another address? This may relate to the first question if there is no other way to accomplish the first thing. I need to know how to do this both for internal addresses and external addresses. For example -
I host e-mail for domain domain.com. I have a mailbox, sales@domain.com. I would like all messages sent to sales@domain.com to be automatically forwarded to mike@domain.com. Another part of this is if I have a user that doesn't check e-mail on our system all the time. I want them to receive their externaluser@domain.com e-mail, so I want to forward it to externaluser@extdomain.com
I'll be glad to split points if necessary, but I figure this is all pretty simple for a Lotus admin, I'm just not a Lotus admin :).... yet.
The first is - how can a mailbox have multiple e-mail addresses? For instance, in our old system, we could attach the e-mail address sales@domain.com to a particular mailbox as a secondary e-mail address. This can obviously be used as easily for something like "sales" as for common mis-spellings of a name.
The second is - how do I forward e-mail sent to one mailbox to another address? This may relate to the first question if there is no other way to accomplish the first thing. I need to know how to do this both for internal addresses and external addresses. For example -
I host e-mail for domain domain.com. I have a mailbox, sales@domain.com. I would like all messages sent to sales@domain.com to be automatically forwarded to mike@domain.com. Another part of this is if I have a user that doesn't check e-mail on our system all the time. I want them to receive their externaluser@domain.com e-mail, so I want to forward it to externaluser@extdomain.com
I'll be glad to split points if necessary, but I figure this is all pretty simple for a Lotus admin, I'm just not a Lotus admin :).... yet.
Regarding multile addresses.
Normally these can be put in either the shortname or User Nmae fields.
It depends on how things are handled on your SMTP server if you are not using Notes directly.
I hope this helps !
Normally these can be put in either the shortname or User Nmae fields.
It depends on how things are handled on your SMTP server if you are not using Notes directly.
I hope this helps !
ASKER
I am using Notes directly. Right now, the Short Name/UserID field is the e-mail address. How do I format additional addresses?
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ASKER
Ok, I've tried both creating a group (very good thought that I forgot about) and adding the address in as a second address. Nada. I get NDR's that the address isn't found, both ways. Is there some sort of directory rebuild that needs to happen?
As I mentioned, it depends on how your SMTP mail server is set up.
Are you sending mail via Notes or another dedicated SMTP server.
What about incoming ?
If notes is not doing the resolving for incoming SMTP , then the group addresses will probably not work.
Are you using LDAP or some other integrated look up ?
WHat version of Domino ?
Normal changes in groups may not appear for an hour depending on how loaded the server is ?
I hope this helps !
Are you sending mail via Notes or another dedicated SMTP server.
What about incoming ?
If notes is not doing the resolving for incoming SMTP , then the group addresses will probably not work.
Are you using LDAP or some other integrated look up ?
WHat version of Domino ?
Normal changes in groups may not appear for an hour depending on how loaded the server is ?
I hope this helps !
Groups will work within Notes as well, even without SMTP. You should NOT put an address in that group, but users' names, e.g. Huck Finn/ACME. Notes will find the user.
And don't forget to give the Router a good push when you change or create users or groups: TELL ROUTER UPDATE CONFIG or just stop and start the router.
And don't forget to give the Router a good push when you change or create users or groups: TELL ROUTER UPDATE CONFIG or just stop and start the router.
ASKER
The secondary address did work, after some time. Apparently I didn't wait long enough. Thanks for your help.
All that is needed is to fill in the forwardig field in the Person doc
I hope this helps !