Solved

Missing emails after change of users Exchange alias (forgot to update POP3 connector)

Posted on 2007-04-09
4
266 Views
Last Modified: 2008-02-01
I changed the Exchange General tab "alias" for several users yesterday and didn't realize til this morning that I forgot to reassign those users to a the new account in the POP3 connector. Now it seems that I have lost the email for these accounts that arrived since I made the change.
Are these emails located somewhere on the server under the old alias? How do I forward the emails to the new alias?
Thanks.

Here is my last question along this line to give you some background.
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_22151781.html
0
Comment
Question by:ArkAdmin
  • 2
  • 2
4 Comments
 
LVL 15

Expert Comment

by:czcdct
ID: 18876919
If you changes the alias then the SMTP address would have changed. Inbound messages to the (newly) "wrong" SMTP address would be bounced back to the sender.
Unless you are journaling your store (unlikely in SBS) and unless you are sending a copy of all mail that is subjected to an NDR (if you don't know that you are then I can tell you that you are not) to an internal address then there isn't a way to locate the messages because they won't be on the system.
0
 

Author Comment

by:ArkAdmin
ID: 18877359
I have both the old and new email addresses listed as valid smtp addresses. Shouldn't the email have been held and routed properly after I assigned the correct account in the POP3 connector?
0
 
LVL 15

Accepted Solution

by:
czcdct earned 500 total points
ID: 18877419
That's only half a good sign. Had this been any other POP3 connector you wouldn't have had any problem but the SBS POP3 does it differently. So, the possibility is that you had the POP3 connector send underliverables to a specific mailbox. If you had it do that (if it can) then you're in business.

Otherwise you're fresh out of luck.
0
 

Author Comment

by:ArkAdmin
ID: 18877554
thank you very much
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Join & Write a Comment

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now