Citrix server not accepting connections on the same server after SP4 rollup.
Posted on 2007-04-09
Ok, I'll try to be as precise as possible while describing a very confusing issue with my Citrix Farm
I have 2 Citrix Servers (CS1 & CS2). Last night I was trying to install SP4 on my XP FR3/SP3 machine, which is running Windows 2003 Standard R2 SP1.
When I installed it, everything seemed ok until I rebooted. Upon reboot, I received a "500 Server" error when trying to connect the nfuse. ALL of my users use nfuse.
Anyway, I worked for a few hours uninstalling SP4 and everything seemed to be ok.
Today, no one can launch applications with any degree of regularity. Some people have no problem launching any office app (except Outlook which doesn't launch) while others can successfully launch Outlook, but only from 1 server; not BOTH.
One user, which has a thin client tried loading her apps. CS1 launched Outlook; CS2 Launched Excel; Word "Failed to load because there is no server on the specified address" and PowerPoint launched on CS1.
When I log into nfuse, I right click on the icons and open them in notepad. Some are pointing to a DHCP address; which has never happened before, while others are pointing to correct IP address. I have not been able to get outside of our network to test this as of yet.
When I try shutting down CS2, I can not longer log into Management Console stating "The database server can not be verified. Please try again later." (or something to that effect.)
I have checked the licensing on both servers and I have 30 device cals on each one. I have 30 Citrix Cals installed on the servers where 15 are assigned to CS1 & the other 15 are assigned to CS2.
When I look into Resource Manager, I see that CS2 is an "Unlicensed Server"; which confuses me cause it was licensed before I installed SP4. I have tried uninstalling SP4 and still run into similar issues. I am trying to uninstall it again; so hopefully it will be fine.
To releave the 500 Server error, I had to install some different components for FR3/SP3. That allowed the server to reconnect and start accepting connections.
I'm not sure if that is what caused the issue with the "Unlicensed Server" or not. I have licenses for 2 Citrix servers and 30 connections installed and pointing to the right servers.
Any help would be appreciated. I am at a lose for this and need to get it up and running quickly.