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Can Modem/Router Dial Out if PC off.

Posted on 2007-04-09
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Last Modified: 2013-12-27
i have a customer who has a PC connected to a Netgear Wireless modem/router via Ethernet. No problem with connection to AOL. Recently he went away for a few days and turned the PC OFF. When he recieved his phone bill there were numerous charges for 12 second calls to an 0870 phone number. I repeat the PC is not on but his Netgear was. Is there anyway that it can try and connect to an ISP number or any other number without PC commands.
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Question by:PhilipLavis
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4 Comments
 
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by:ElrondCT
ID: 18881880
Seems unlikely, but what's the model of the Netgear? What country are you located in? What's the normal connection process?
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by:David Johnson, CD, MVP
ID: 18894717
A router cannot access a phone line (analogue) you need a modem connected to the telephone line to do that. Does this person also have a wireless telephone? This seems to be the more likely source of the phone calls. Have him change the codes on the telephone (never leave them at factory defaults) as a neighbor could have a similar/identical phone and they dialed the number themselves
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Accepted Solution

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PhilipLavis earned 0 total points
ID: 18896147
Hi all,

It turns out not to have anything to do with his modem/router it was his security system dialling out in error. I'll close this question. Thanks,
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