Printing PDF's within Nfuse locks up the Spooler.
Posted on 2007-04-09
This issue only occurs when my users try printing PDF's inside a Citrix Session.
My users use Nfuse to connect to our 2 Citrix MF XP servers. Both servers are currently running FR3/SP3 and I am trying to roll them up to sp4.
What happens is when someone prints out a PDF document while connected to Outlook, through Nfuse; the spooler never stops spooling their job.
I have seen a 500 KB file go up as far as 61 MB's before the spooler stops processing the request and locks up their spooler.
This is obviously a major annoyance for my users. I don't like telling them to go to OWA to print out PDF's; but you can print out anything else from within Citrix.
Has anyone run into this issue before and if so, how did you resolve it?
Someone contacted me about 1 year ago and asked how the Citrix printing was going. I told them that everything was fine and after that; this started happening. And as the great sales person they were; they didn't leave me their information or anything like that.
SO, any help would be appreciated. I looked on Citrix.com and grabbed some updates and rollups; but nothing has worked so far.