We are running Citrix PS 4 with WIndows 2003 R2. When our users go to our help desk web page, they need to log in using their Windows username and password (Active Directory). When they are prompted they will enter their username as domain\username and then their password. Now there is an option to save their password, but when they select this and go back to the web page later, it will prompt them for their password again. The username field will be filled out. Is there a setting somewhere to allow the password to actually be saved? Maybe a policy?