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Save password feature not working in IE

Posted on 2007-04-09
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Last Modified: 2010-04-11
We are running Citrix PS 4 with WIndows 2003 R2. When our users go to our help desk web page, they need to log in using their Windows username and password (Active Directory). When they are prompted they will enter their username as domain\username and then their password. Now there is an option to save their password, but when they select this and go back to the web page later, it will prompt them for their password again. The username field will be filled out. Is there a setting somewhere to allow the password to actually be saved? Maybe a policy?

Thanks,
Matt
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Question by:fairrington
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8 Comments
 
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Expert Comment

by:Carl Webster
ID: 18884844
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Author Comment

by:fairrington
ID: 18884934
None of those things worked. Thanks for the shot.
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Expert Comment

by:Carl Webster
ID: 18885004
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Carl Webster earned 500 total points
ID: 18885016
ANd this site for more info:

http://weblogs.asp.net/owscott/archive/2004/07/15/Internet-Explorer-on-Windows-XP-doesn_2700_t-save-password.aspx

It took a good while for that page to load on my wireless connection.  So be patient.
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Author Comment

by:fairrington
ID: 18885022
When I go into IE options, everything is already checked for autocomplete, etc. The service for Protected storage is already running as well. This is in a terminal server environment with Citrix Presentation Server 4 and Windows 2003 server R2 SP2.

Thanks
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Author Comment

by:fairrington
ID: 18885250
This seemed to have done it! I guess the next question would be if there is a way to add the site via group policy instead of having all the users add it to their IE. Does anyone know if there is a policy setting? I couldn't find one.

Thanks

Quote:

ANd this site for more info:

http://weblogs.asp.net/owscott/archive/2004/07/15/Internet-Explorer-on-Windows-XP-doesn_2700_t-save-password.aspx

It took a good while for that page to load on my wireless connection.  So be patient.
0
 
LVL 37

Expert Comment

by:Carl Webster
ID: 18885284
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Author Comment

by:fairrington
ID: 18885425
Thanks again! You've been very helpful!!
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