Solved

Save password feature not working in IE

Posted on 2007-04-09
8
258 Views
Last Modified: 2010-04-11
We are running Citrix PS 4 with WIndows 2003 R2. When our users go to our help desk web page, they need to log in using their Windows username and password (Active Directory). When they are prompted they will enter their username as domain\username and then their password. Now there is an option to save their password, but when they select this and go back to the web page later, it will prompt them for their password again. The username field will be filled out. Is there a setting somewhere to allow the password to actually be saved? Maybe a policy?

Thanks,
Matt
0
Comment
Question by:fairrington
  • 4
  • 4
8 Comments
 
LVL 36

Expert Comment

by:Carl Webster
ID: 18884844
0
 

Author Comment

by:fairrington
ID: 18884934
None of those things worked. Thanks for the shot.
0
 
LVL 36

Expert Comment

by:Carl Webster
ID: 18885004
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 36

Accepted Solution

by:
Carl Webster earned 500 total points
ID: 18885016
ANd this site for more info:

http://weblogs.asp.net/owscott/archive/2004/07/15/Internet-Explorer-on-Windows-XP-doesn_2700_t-save-password.aspx

It took a good while for that page to load on my wireless connection.  So be patient.
0
 

Author Comment

by:fairrington
ID: 18885022
When I go into IE options, everything is already checked for autocomplete, etc. The service for Protected storage is already running as well. This is in a terminal server environment with Citrix Presentation Server 4 and Windows 2003 server R2 SP2.

Thanks
0
 

Author Comment

by:fairrington
ID: 18885250
This seemed to have done it! I guess the next question would be if there is a way to add the site via group policy instead of having all the users add it to their IE. Does anyone know if there is a policy setting? I couldn't find one.

Thanks

Quote:

ANd this site for more info:

http://weblogs.asp.net/owscott/archive/2004/07/15/Internet-Explorer-on-Windows-XP-doesn_2700_t-save-password.aspx

It took a good while for that page to load on my wireless connection.  So be patient.
0
 
LVL 36

Expert Comment

by:Carl Webster
ID: 18885284
0
 

Author Comment

by:fairrington
ID: 18885425
Thanks again! You've been very helpful!!
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OnPage: Incident management and secure messaging on your smartphone
If you are looking at this article, you have most likely been hit by some version of ransomware and are trying to find out if there is anything you can do, or what way you should react - READ ON!
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question