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crash on eject

Toshiba Tecra 9000 Windows 2000 Service Pack 4

When I eject from the Toshiba port replicator, I get a blue screen memory dump.  The machine did not automatically reboot.  The system crashes whether I use the eject lever on the port replicator or the eject command on the start menu.

The event viewer showed the following:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xf000ff54, 0x00000000, 0x8045ab9f, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.
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aaafrica
Asked:
aaafrica
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1 Solution
 
aindelicatoCommented:
Did you install all Toshiba software?

Toshiba Common Utilities
All other drivers ?
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marine7275Commented:
I had this too. It was a bad port replicator. unfortunatley it corrupted the OS too. I ended up having to complete an OS reload.
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kbens0nCommented:
What does "C:\WINNT\MEMORY.DMP" contain when you get a look at it next time?
You can delete the file (to start fresh) and set up for Small memory dump instead:
Control Panel>System>Advanced tab>Startup and Recovery>Settings>Write debugging information>Small memory dump(64K)>Click OK. It willl be the new default when you reboot.

You could try disconnecting -all- peripherals from the replicator and retry ejection to see if OS is crashing when sensing the sudden loss/disconnection of a particular device.

You could try to find and remove the replicator in device manager and reboot to initialize a new <Hardware Found> sequence for enumeration of it and all it's attached devices.
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aaafricaAuthor Commented:
I installed all Toshiba software.  I have 2 port replicators, and the eject/crash problem happens on both.  One is is the older USB 1.1, and the other is USB 2.
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cyberpranavCommented:
This issue is related to a broken driver. You can try uninstalling the software that came with the port replicator. Then download new drivers from the manufacturers website.

Unfortunately sometimes broken drivers tend to break working system drivers. If this is the case, you will have to reinstall the OS and install latest software drivers for the port replicator.

::Pranav::
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aindelicatoCommented:
Toshiba Port Replicators don't come with drivers.

You can try doing START --> RUN --> SFC /scannow

You'll need your XP CD as this repairs/replaces any xp system files which may be corrupt or the wrong version.
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aaafricaAuthor Commented:
The OS is Windows 2000 Service Pack 4, not XP
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cyberpranavCommented:
You can still use the SFC command. Win 2K supports it...


::Pranav::
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EngecCommented:
Sorry but u must re-install os.
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Computer101Commented:
Forced accept.

Computer101
EE Admin
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