Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Crystal reports viewer error 'Unknown Name'

Posted on 2007-04-09
9
Medium Priority
?
1,861 Views
Last Modified: 2008-04-30
Hey all

I am using crystal 11.0  and asp .When i use the activex viewer.asp file to run the report i get an error Unknown name and the report is a grey screen....Has anybody experienced this type of error before...The activex viewer i am using is 11.0 version..I checked the knowledge base and checked the HTTP headers in the IIS but there was none which could cause the error...

This works on another server so I know that the report is ok. In addition, if I directly export the report to Excel it works so I think that this is a problem pertaining to the viewer.

Any information will be valuable in solving this issue..
Thanks



0
Comment
Question by:marabunta
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
9 Comments
 
LVL 101

Expert Comment

by:mlmcc
ID: 18879770
Did you see this one
I know it is fopr an earlier version
http://support.crystaldecisions.com/library/kbase/articles/c2011492.asp

mlmcc
0
 
LVL 1

Author Comment

by:marabunta
ID: 18880459
Thanks for the info but there is a virtual dir created.

In addition, the ActiveX control does display except that there is no data and just before the ActiveX displays a WIndows  pops with a title of "Crystal Reports Viewer" and the message displayed is "Unknown Name".
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 18882219
Does the user have permissions to the directory?

Have you seen this article?
http://support.businessobjects.com/library/kbase/articles/c2010459.asp

mlmcc
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 1

Author Comment

by:marabunta
ID: 18886918
Yea .. I rad that article too. Another thing, I am ABLE to run the report using MS Explorer 7.0 bout not 6. When using V6 I get the effect that I described above. Running Windows server 2003 SP 2.0 and Crystal Reports XI sp3.0
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 18887208
Interesting.  I have heard of other things that work in IE6 but not IE7.

Have applied all SPs for IE 6?

mlmcc
0
 
LVL 1

Author Comment

by:marabunta
ID: 18887859
mlmcc thanks for your suggestions but that was not the solution .  I found a solution to my problem. Windows 2003 server SP2 broke crystal. I uninstalled SP2 and reverted back to SP1 and all is well.
0
 
LVL 101

Expert Comment

by:mlmcc
ID: 18889030
Missed that part.  When SP2 was released Crystal recommended against installing it because they hadn't fully tested it and they were having problems.
I wasn't aware CR XI had troubles but it was related to the earlier versions.

Glad you solved it.

mlmcc

0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19090396
PAQed with points refunded (125)

Computer101
EE Admin
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question