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NetBackup 6.0 windows XP client install CD

Posted on 2007-04-09
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Last Modified: 2013-12-27
I have a current NetBackup environment currently running NetBackup 6.0 on Solaris 10.  I have been given the task to add to this environment some windows clients.  To date we have only had various Unix clients (Solaris, RedHat, SuSe, HP-UX, and AIX).  We have all the licenses for the additional windows clients as they were part of the original licenses we purchased over a year ago.  To install the Unix clients we simply configured a trusted path, pushed out the client install, and re-secured the server.

The windows clients MUST be done individually from a CD on each windows client.  I do not have this disk any longer, if I ever had it at all.  I have installed all software from zip archives of the software.  I need to get the windows client software for XP pro.

It could be an iso image, zip file, tar archive etc.  Since it is only the client software it can't be large, and all the licensing is done on the server and those licenses are already installed and active.

Symantec will not supply us with this disk as our one year support we got with the purchase expired.  We purchased the licenses but cannot get the disk from Symantec.

Any help is appreciated.

jvossler
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Question by:jvossler
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5 Comments
 
LVL 27

Expert Comment

by:Jason Watkins
ID: 18879444
It sounds like you may have to re-purchase it.

Do you have the original NetBackup CD?  The server software CD might have the client software on it.

/F
0
 

Author Comment

by:jvossler
ID: 18883277
Firebar,

When we initially did the NBU installation we got 5 CDs from the Veritas/Symantec SE.  These were CDs that he had created and had the software on them.  He said he could not leave the CDs so we copied all the gzip'd tar balls off the 5 CDs and used them for the install of NBU 6.0, Advanced reported and vault.  The license keys were emailed to us in the form of a spreadsheet.  The CDs contained two client software installations that cover all the Unix and Linux operating systems.  These client installs can be pushed out from the NBU master to the clients.  The windows client software cannot be pushed out from any Unix master but must be installed locally on the windows box either from a CD or an iso image mounted as CD media on the windows platform.

Since we are no longer under support Veritas/Symantec will not provide us the media even though we have the license keys to support the windows platforms.
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LVL 27

Accepted Solution

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Jason Watkins earned 2000 total points
ID: 18883387
Way to go Veritas...

I think you are going to have to re-purchase the client software, or a separate product.

/F
0
 

Author Comment

by:jvossler
ID: 18921057
After beating our collective heads against the Symantec sales and support departments to no avail we were able to locate an iso image from the web for the NBU 5.0 client for windows.  We used the archive of the CD to create an ISO image and mounted the image on the windows box and installed the 5.x client.

We also discovered that the sales guy from Symantec for our company had reported to his manager that we were in a tight spot and since we were "repurchasing" the same item that he should get a larger commision.  When my boss discovered this the fireworks really started.

The situation has not been concluded, but at least we "bit twiddlers" are making progress and we can leave the rest up to the bean counters and legal eagles.

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LVL 27

Expert Comment

by:Jason Watkins
ID: 18921180
Hi,

Thanks for the points.  I wish the solution was more elegant...

/F
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