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Restoring mailbox from backup exec 8.6 to exchange 2000

Posted on 2007-04-09
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Last Modified: 2013-12-05
Getting an "access denied" when attempting to restore a mailbox. I built a restore exchange box, same name n all. no love on the restore. Reason for all this - rebuilt the server and swung the data over, but I guess in the process I forgot my own mailbox, so it was empty. I re-created the mailbox, and now trying to restore. Also, when recreating the mailbox it recreated as arthurk, however on the restore its as akhachatryan. Could that explain why it won't restore?

I've been reading and trying stuff, but my brain is fried

Restoring just one mailbox. "this database can be overwritten by a restore" is checked, BE is running off Administrator, but had no luck running as Local either.

I have the old drives from the server and could maybe boot it up, but prefer to try it by restore first

Thanks.
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Question by:Spawn_X
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9 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 18881273
What are you trying to restore?
The entire information store or a mailbox?
What did you backup? Mailboxes or the information store?

If you are trying to restore an individual mailbox then it sounds like the account you are using with Backup Exec doesn't have the required permissions to write content in to the mailbox.

Simon.
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Author Comment

by:Spawn_X
ID: 18884020
Restoring a single mailbox (mine). Back up runs both, mailboxes and the store

It does look like permissions but I'm not having much luck. I'm sure I could dig around more and eventually find something, but I rather ask a pro like you and be done with it

I followed this: http://seer.entsupport.symantec.com/docs/249456.htm

I definitely must not have it set up right because backups of the mailboxs are failing too after the reinstall

Unable to attach to \\ARCHERMX\Microsoft Exchange Mailboxes.
Access is denied.

Thanks Simon.
0
 

Author Comment

by:Spawn_X
ID: 18885583
I found and followed this http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_20697312.html?sfQueryTermInfo=1+2000+attach+backup+exchang+exec+unable, and brick level backup seems to be going ok. once that's done, I'll try the restore and see if that goes ok

Thanks again Simon
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Author Comment

by:Spawn_X
ID: 18890808
Brick level backup is working but restore is still no go.

Unable to attach to \\ARCHEREXCH\Microsoft Exchange Mailboxes.
Access is denied.

I've tried restoring both to the new server (which the tape drive is in) and also to a temp new server with the old server name. It seems to be going further with restoring to the new (new name'd) server with the redirect command, because the error for that is access denied - unable to restore .... (directory name, file name, etc.)

Its been a few days, I need my emails back already.. what you say professor??

Thanks.
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LVL 104

Expert Comment

by:Sembee
ID: 18891551
Are you redirecting to your own mailbox or a mailbox created for the restore? I don't have much to do with brick level backups, but I do recall that the Veritas instructions mentioned somewhere about a special "restore" mailbox being used.

Simon.
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Author Comment

by:Spawn_X
ID: 18891671
My own mailbox. I've also tried moving my mailbox to the server with the old name and restring to that, still no luck.

special "restore" mailbox? hmm, haven't tried anything like that, will try running a search. i can't think of any permissions i may have missed.

man, this sucks. my own mailbox. <rolls eyes>

Thanks for the pointers.
0
 

Author Comment

by:Spawn_X
ID: 18895739
I went ahead and put the old drives back into the server, and after some tweaking got the system to boot back up. However I STILL can't restore the mailbox! same error:

======================================================================
Unable to attach to \\ARCHEREXCH\Microsoft Exchange Mailboxes.
Access is denied.
^ ^ ^ ^ ^

If anyone knows what permission it might be, its you sembee. I've followed this: http://support.microsoft.com/default.aspx?scid=kb;en-us;262054 as well, no luck either. thanks man :)
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LVL 104

Accepted Solution

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Sembee earned 500 total points
ID: 18896996
I haven't done mailbox level restores for many years - I haven't done one on any site that I built as I don't do them. There is/was an article on Veritas web site that explains what permissions are required, but there are so many issues with mailbox restores where things can go wrong.

Simon.
0
 

Author Comment

by:Spawn_X
ID: 18902013
That's fine I guess, I've made peace with the lost emails. I don't want to keep trying and making something else fail.

Thanks for your help
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