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Sharing a single email ID on Exchange server

I will be installing a Exchange server 2003 shortly & move mailboxes from existing email system.

Currently the company uses many email IDs which are shared by a group of users, example 'marketing@company.com' & 'sales@company.com' (one email ID shared by 10 users) which is configured as a pop3 account on the client software (outlook).

Once the company moves to Exchange server 2003, will it still be possible to use 1 email ID for multiple users? ... if yes, anything more required to be done on the server?

Please advise

rakeshmiglani

you need to create the mailbox on exchange 2003 and then assign the users permissions on the mailbox.
once that has been done, you can add this shared mailbox as an additional mailbox in their outlook profiles.

v2Media

In Exchange, these groups are called 'Distribution Groups'. You create the distro group and assign it an email address. Once you add members to this group, each member will receive a copy of incoming emails.

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Sembee

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Redwulf__53

You have two ways of doing this...

1. A shared mailbox
2. A distribution group.

AND

3. Mail Enabled Public Folder. The idea can be compared to a "shared mailbox", but it is easier to understand for (most) users.
However, Microsoft has announced to drop Public Folders from the next Exchange server generation (2010?), but it is still possible on 5.5, 2000, 2003 and 2007.

Fadal

ASKER

Thanks Simon,

Though i cant check it for now but atleast i know it can be done.

Regards,
Pete

scotborders

Re - using shared mail boxes.

Is there no way around the drawback with exchange mentioned above? ie allowing muliple users to keep track of what email has already been managed. We ideally need to setup some global rules in exchange that control what happens when mail is opened and replied to? for example - when using 'Send As' .. is there any way of placing the sent items (or copy) in the shared sent folder, not the users own sent folder?

Any help or ideas would be greatly appreciated.

Sembee

scotborders - this is an old question. Unlike a forum it is not possible to "bump" questions back up the list. The only people who will see your post are those that have already participated. Instead you should post your question as a new question in the Exchange Server Zone which will allow other experts the chance to see the question and respond.

Simon