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upgrade 10d to 11d back up exec 1606 error

Posted on 2007-04-10
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Last Modified: 2013-12-01
i am running a small business server 2003 premium edition server, i have back up exec 10d installed and is running ok, i am trying to upgrade from 10d to 11d, when i run through the installation of 11d (10d still installed) it starts to install and i get an error message saying "1606 could not find network path \IDR\Data\", i spoke to symantec and they suggested this:

Check the values of these keys and set them to a valid local path. It would be best to set them to the default under the Backup Exec installation directory; I have added that information below the keys.

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\Misc\Disaster Recovery Alternate Data Path
(Default: C:\Program Files\VERITAS\Backup Exec\NT\IDR\Data\)

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\Misc\Disaster Recovery Data Path
(Default: C:\Program Files\VERITAS\Backup Exec\NT\IDR\Data\)

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\Misc\Disaster Recovery Path
(Default: C:\Program Files\VERITAS\Backup Exec\NT\IDR\)


Check this key and you may want to set it to 0 (meaning IDR is not installed) but recheck the key after upgrade to make sure it is set to 1 and the key will be in the new Symantec registry location and not the VERITAS location.
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Engine\Misc\Disaster Recovery Installed

I tried this but it still didnt work, any other help would be much appreciated.  I want to upgrade the spftware because i dont want to lose the catalogue information.
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Question by:brad2000smith
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4 Comments
 
LVL 57

Expert Comment

by:Pete Long
ID: 18882055
Hello brad2000smith,

Every time Ive upgraded 10d to 11d its error'd and fell over - (Im a symantec reseller) Do a fresh install and ensure you have .net version 2 installed (at least)

Regards,

PeteLong
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Author Comment

by:brad2000smith
ID: 18882290
i dont want to lose my catalogues though, is there anyway to keep these?
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LVL 57

Accepted Solution

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Pete Long earned 250 total points
ID: 18882381
- You can re inventory the tapes when you have rebuit?
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Author Comment

by:brad2000smith
ID: 18882548
what about our jobs that are set up aswell? will we have to manually recreate them?
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