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cannot access the intranet

Posted on 2007-04-10
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Last Modified: 2012-08-13
I just got a new computer for my company, and when I try to access the intranet it tries to connect over the internet and does not find the page. but if I enter the ip address I can connect to the intranet.

How can I setup so when I enter the website address it will take me to the ip address. It's only on the new computer, all other computers I type the web address and I'm able to access the intranet.

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Question by:Ennio
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7 Comments
 
LVL 4

Expert Comment

by:jasonwilliams74
ID: 18884745
If you can access web sits on the internet ONLY by IP address, the problem is DNS.

What is the output on the computers having problems when you type IPCONFIG /ALL  ?

What is the setting for the DNS entries? Are your clients pointing to the correct DNS servers?

HTH
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LVL 4

Expert Comment

by:jasonwilliams74
ID: 18884772
Check that. I read your question wrong....Weeww...time to put down my coffee. :)

So you are unable to access the intranet and internet using host names? But can access them by IP addresses?
If so, follow my previous suggestion. Check the DNS setting on the client.
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LVL 1

Author Comment

by:Ennio
ID: 18888712
ok I will... but is only on this new computer all other computers on the network can access it. Do I need to do something on IE or FireFox ?
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Accepted Solution

by:
jasonwilliams74 earned 125 total points
ID: 18889794
Should not have to, unless you are using a proxy server. Then you would need to configure the browser to point to the proxy.

Do a ipconfig/all on one machine that works, and the machine that is having problems. then paste it in here, so we can take a look.
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LVL 1

Author Comment

by:Ennio
ID: 18908155
Here is my computer and that works


C:\Documents and Settings\ennio>ipconfig /all
Windows IP Configuration
        Host Name . . . . . . . . . . . . : QUIMBY
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
        Physical Address. . . . . . . . . : 00-12-3F-75-37-D9
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 10.100.32.67
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 10.100.32.1
        DHCP Server . . . . . . . . . . . : 10.100.32.10
        DNS Servers . . . . . . . . . . . : 64.7.11.2
                                                        66.80.131.5
        Primary WINS Server . . . . . . . : 10.100.32.10
        Lease Obtained. . . . . . . . . . : Thursday, April 12, 2007 5:49:48 PM
        Lease Expires . . . . . . . . . . : Sunday, April 15, 2007 5:49:48 PM
0
 
LVL 1

Author Comment

by:Ennio
ID: 18908199
This is the computer that does not work

C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\janie>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Smithers
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
        Physical Address. . . . . . . . . : 00-19-DB-5B-06-D6
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 10.100.32.71
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 10.100.32.1
        DHCP Server . . . . . . . . . . . : 10.100.32.10
        DNS Servers . . . . . . . . . . . : 64.7.11.2
                                            66.80.131.5
        Primary WINS Server . . . . . . . : 10.100.32.10
        Lease Obtained. . . . . . . . . . : Thursday, April 12, 2007 7:37:21 PM
        Lease Expires . . . . . . . . . . : Sunday, April 15, 2007 7:37:21 PM

C:\Documents and Settings\janie>
0
 
LVL 1

Author Comment

by:Ennio
ID: 18908284
they fired the network guy from the office... so I know nothing about it. I think he didn't do a good job seting up the network...
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