Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Help with Treo 650/700 and SBS Exchange 2003

Posted on 2007-04-10
5
Medium Priority
?
205 Views
Last Modified: 2010-03-06
I am running Microsoft Small Business Server 2003.  I would like to use Active sync with Treo 650 and 700p.  Do I need to go up to R2?  is there an R2 for SBS?  How do I do this?
0
Comment
Question by:kgrutz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18884811
There is an R2 version of SBS, but it's not required for you to sync either a Treo 650 or 700p using VersaMail and ActiveSync.

You just need to follow the setup instructions provided by Palm on their website.  Download the appropriate VersaMail User Guide for your specific device model and cellular company from http://www.palm.com/us/support/index.html


Jeff
TechsoEasy
0
 
LVL 1

Author Comment

by:kgrutz
ID: 18885266
Okay,
We use Verizon Wireless and the provider distibutes Wireless sync which is installed on each desktop to sync right now.
You are saying I can install VersaMail from Palm on each Treo and choose Active sync as my sync option?
I have heard some bad comments about VersaMail having problem sync contact and calender information.  Have you heard anything like that?
What do I need to do to do on the server to make ActiveSync work?
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 200 total points
ID: 18886161
You'll note that on this page (http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(42711) that it tells you that VersaMail is the right thing to use when you have an Exchange Server.  Wireless Sync is for those folks that don't use an Exchange Server.

As for problems?  If you search Google you'll find lots of folks have problems with VersaMail and ActiveSync... when it comes down to it though, it's probably due to their own misconfigurations by not following the directions.  Don't shy away from the recommended solution because of what you've heard... especially when there aren't many better alternatives other than not using Palm OS based devices.  (which is what I always recommend... I think it's always better to use Windows Mobile devices with Exchange anyhow).

On the server?  You need to run the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > To-Do List) and make sure that Outlook Mobile Access is enabled on the Web Services Configuration screen.

A visual how-to is here:  http://sbsurl.com/ceicw

Then, make sure that the users that are synching have been created with the Mobile Users Template.  If they weren't you can run the Change User Permissions wizard to properly apply the correct settings.

Jeff
TechSoEasy
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question