I have a client who has a SBS server 2003 running exchange and the email is pulled from multiple pop3 accounts into her mailbox. The way it is setup right now is she has 10 different email addresses that are pulled into her mailbox with the POP3 connector that comes with SBS and the mail is filtered into separate folders with the use of rules in outlook. Now she wants to add a new employee and give her access to a specific email addresses email that is already being pulled into the first person’s mailbox. I asked her if it would be ok to forward a copy of the email to the new employee's mailbox and she said that would be ok as long as they can both tell if each other have replied to cretin emails or just even looked at them. If that did not make since, she basically want to be able to not just send a copy of the email that comes into this specific email account to her mailbox and her employees mailbox but she wants to be able to tell if her employee has viewed and replied to the email and vice versa. That way she can tell what email has already been opened and handled.
She said that they did this when she worked for the state with a setup called GroupWise, I looked into it and it is a Nova setup for email so I know that it is not an option. So is there a way to achieve this goal or might anyone have a suggestion on a workaround to this setup?