Incoming Messages Get Stuck Preventing Others from Downloading
Posted on 2007-04-10
I am running Exchange 2003 on a Windows 2003 server, standard edition.
There are SOME e-mails that prevent users from downloading the other messages in their inboxes. Using webmail, we can see these messages - and if we delete them, the other messages download to Outlook etc. just fine. However, until those messages are deleted, the account is essentially stuck.
While it is often junk mail that causes the problem, some legitimate e-mail does the same.
One specific e-mail from tourismexchange.com causes problems with all users on the server who have subscribed to it. While it's an HTML e-mail, there's nothing unique about it that should prevent it from being downloaded, as far as I can tell.
Does anyone else have this problem and if so, how did you solve it? Many thanks in advance.