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pteeter

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Outlook 2003 - duplicate messages sent

Windows XP Pro SP2, using Outlook 2003.

Connected to SBS 2003 R2, Exchange 2003 sp2.

User intermittently sees duplicate emails sent from Outlook.  Both new messages and replies to messages sometimes result in duplicate messages.

I have not been able to duplicate the problem from her machine.

Is possible that user is actually double clicking the 'Send' button.  Unable to confirm this though.

No other user in this domain or using this Exchange server complains about similar issues.

Any thoughts?
ASKER CERTIFIED SOLUTION
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Erik Pitti
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pteeter

ASKER

Totally agree - seems improbable that double-clicking Send would result in duplicate message sending.

I made a dummy email account, deleted the Exchange account, then re-created the Exchange account.

We'll see if this makes a difference.

I'll bet that fixed it, or else its some obscure form of user error
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ASKER

So far so good.  Give it a week.
How's progress with the testing?
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ASKER

Well, I have not heard from my user since 4-11-07.  I'm thinking problem solved.  Thanks for the suggestions.
pteeter: were you planning on closing out this question?