Microsoft MAPI Error with MYOB.
Posted on 2007-04-10
I have a problem with MYOB and Microsoft SBS 2003, although i think more specifically it is microsoft exchange. I have a situation where a customer of mine wants to run MYOB on their server as a measure of accessing the files. They also however want to email directly from MYOB. The problem is that it will not email, and before you go there YES I have approached MYOB about this issue - they are fobbing it off to microsoft. The error is: "Cannot get the function address for "MAPISendMail" from "MAPI32.dll" please check your MAPI installation."
Now this is the SAME problem with all SBS running Exchange. I have tried it on SP1, SP2, IE6, IE7, I have run FixMAPI, I have installed Microsoft Mssenger (suggested by MYOB as a possible fix), I have uninstalled, reinstalled MYOB, I have tried various users, and it won't even work as the domain administrator. I have even tried installing Outlook. I have been through microsoft articles and tried deleting the MAPI files and opening outlook express, or outlook and having them replaced but it does not fix the problem. I have tried multiple versions of MYOB, ie 15, Premier V9, Premier V10 - it doens't make any difference.
It is DEFINATLEY tied to having microsoft Exchange running on the same box as MYOB and it appears MYOB are unwilling to assist - they just tell me its a Microsoft MAPI error and i need to speak to Microsoft. I have not as yet rung Microsoft support.
Can anyone assist?