Well, I think I will feel stupid either way with this question. Have an 8 compuer LAN with SBS 2003 R2 connected to 8 Windows XP Pro computers with a Cisco PIX 501 router configured in default set up and Symantec 10.1 Corporate Edition.
As the pseudo IT person, I am the only administrator and pretty much the only one downloading and installing software on any computer.
I was working on one of the workstations when I noticed an Icon which wasn't there yesterday. It was a help icon for a company called iTivity. I looked it up, and it seems to be software for remote computer viewing. When I clicked on the icon to open the help file, it connected to iserver.emdeonps.net. It had the name of the computer and the domain along with an 11 digit number. We do have some billing software on the PC, but it only sends data via a modem and not over our broadband cable connection.
There seems to be tons of information about it on the Internet about it with its own site, etc. But, I don't really feel comfortable with a program connecting to a server that I didn't install. It said on the site that it can be downloaded to your PC with one click from certain web sites.
Anyway, sorry about my ignorance about this. I hope there is some reasonable explanation. Until, then I have turned off the computer.