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Dynamics Version Comparison

Posted on 2007-04-11
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Last Modified: 2013-11-24
I am looking into what MS Dynamics can do for me, and am having enough difficulty getting information that it is all getting more difficult than I care for.  So, I throw the question out there.

I have installed and played with MSD CRM, which seems pretty good and covers marketing/sales/orders/service and a little bit of invoicing (iirc) but I will actually be deploying this in some form over the next few months, and want to make sure I know what is going on.

So, what are the differences in the versions of Dynamics?

Can someone find me a graph or table as a comparison?

AX, CRM, GP, NAV, RMS, SL, Snap, WTF?

Thanks!

-red
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Question by:redseatechnologies
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DennisL earned 2000 total points
ID: 18889621
AX, GP, NAV and SL are the ERP platforms that MS sells.

CRM is their Customer Relationship Management System.  

RMS is a retail system.

Snap is something new and I don't know much about, but it's just an integration between the ERP platforms and Microsoft Office.

WTF is how you currently feel :P

check out www.Microsoft.com/dynamics for more info.

Basically each of these applications can handle a different part of your business.  Most of them can be integrated with eachother for easier use.

You can use the ERP system to take care of back end work, such as inventory control, manufacturing, the back end sales or purchases, payroll, employees, etc.  You can use CRM to help manage customers, by tracking communications, issues, etc.

Well, that's just a basic rundown, but the real question is what are you looking for, how does your business run?  Microsoft Dynamics is actually more than just these products, it also contains Microsoft Office, SQL Server, Outlook, Biztalk and a few more.   From my understanding, Microsoft Dynamics is all these products rolled up into one package, which is customizeable by using some of these products to fit your business's needs.  You will need to talk to Microsoft resellers to analyze your business and find out which of these products will work for you.
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by:redseatechnologies
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Yeah, I went through each little microsite in the dynamics web and got a half paragraph rundown just then <sarcasm> most helpful </sarcasm>

I am playing with it more than anything else, I am planning to deploy it to my IT services company with <5 employees - by less than 5, I really mean 1, but with the vision that it will grow in the not too distant future.  There is no real manufacturing, no real inventory.

What I want it to do, if it can, is basically manage the marketing/sales side of things - which CRM seems to handle - plus some kind of service management and possibly accounting, which I am assuming is CRM and GP.  AX, SL and ?? are what I am wondering about - what use will they have, if any, for me.  I can probably rule NAV out right now due to licensing, and RMS is also not going to be useful for me.

I want to avoid a reseller at the moment - simply because I will be wasting their time, as I won't be purchasing a solution from them - which brings me here :)

Thanks for your response, it has solidified what little information I extracted from the dynamics site.

-red
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