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Lost Help and Support 2003 SBS

Posted on 2007-04-11
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Last Modified: 2010-04-20
Running windows 2003 SBS and have lost the help and support from the start button and all other places.
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Question by:duanefritz
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strongline earned 250 total points
ID: 18891207
check your group polici(s) if this is enabled:

user config\admin templates\start menu and taskbar\remove Help menu from start menu

check if your help and support service is running.
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by:Netman66
Netman66 earned 250 total points
ID: 18893253
Sounds like you installed SP2.

http://support.microsoft.com/kb/555912

Fix it like so:

1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run “start /w helpsvc /svchost netsvcs /regserver /install”
4. Once this command completes the Help and Support service should now appear in services.msc
5. Start the Help and Support service

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