Solved

Not able to see files in Quarantine on Exchange 2003

Posted on 2007-04-11
1
266 Views
Last Modified: 2012-06-21
I went to my Manage Quarantine on my Exchange 2003 Server and am getting the following:

Microsoft VBScript runtime error '800a0009'

Subscript out of range: '[number: 0]'

/Quarantine.asp, line 146

It shows one box, I checked it and tried to do a release, but nothing happens.  Has anyone ever seen this before?

This is urgent, any help is much appreciated.  I do see in the app event log:

The process SAVFMSESp.exe was restarted.  And

The Quarantine directory has exceeded a set limit.
Limit Information:

      Quarantine date limits specify not to keep data more than 90 days.
      Currently at least one Quarantine item is older than this limit.

Thank you in advance
0
Comment
Question by:cas_three
1 Comment
 
LVL 6

Accepted Solution

by:
vangipe earned 500 total points
ID: 18889728
From eventid.net: "To solve this problem, open Symantec for Exchange -> Click Monitor -> Under Views click Quarantine -> Select the items older than 120 days (or select all items) -> Click Delete.
Open Symantec for Exchange -> Click Monitor -> Under Views click Quarantine Setting -> Check Delete Oldest Item box under "When a threshold is met" -> Click Deploy Changes."

Also check this Symantec article: http://entkb.symantec.com/security/output/n2004052111261854.html

Hope this helps.
Peter
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Utilizing an array to gracefully append to a list of EmailAddresses
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question