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i8042prt Event ID 7026 The following boot-start or system-start driver(s) failed to load:

Posted on 2007-04-12
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Last Modified: 2010-09-21
I am having a problem with a service in Microsoft Windows 2003.  The service is i8042prt.
Event ID 7026
The following boot-start or system-start driver(s) failed to load:

I get this on a HP Proliant ML150 G2 server.  
My research on old threads from this site took me to this link
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_20907808.html?sfQueryTermInfo=1+i8042prt
The solution for that question didn't work for me.  I do know its related to having a USB keyboard and mouse hooked up to the server.  The server comes with a PS2 keyboard and mouse but I use a KVM to switch between another server that is all USB.  
I emailed HP and they sent me this link http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_DG030507_CW01&jumpid=reg_R1002_USEN
but it has no solution for making sure the error is not logged.  
I just want to make the service not run at all so it doesn't show up in the log.  
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Question by:chrisupman
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Author Comment

by:chrisupman
ID: 18903127
Well it appears that I have found my solution on how to solve the issue.  
You can boot into recovery console and type disable i8042prt or you can navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt edit the "Start" Value to 4.
This will change onboot_service to disabled.

Thanks GeekSquad!
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Accepted Solution

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EE_AutoDeleter earned 0 total points
ID: 19054645
chrisupman,
Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.

EE_AutoDeleter
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by:pczandstra
ID: 23032359
Excellent Thread.  Worked for my on a Win2k3 installation on a Presario 6000 as well!  Thanks a ton!
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by:wolf803
ID: 24225751
Great answer Chris!
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Expert Comment

by:Naerwen
ID: 25637493
Awsome thread .... works on HP DC7600 and HP DC5700 workstations also. Has something to do with the PS2 ports. Regardless ... it clears the error. :) Good Post!!
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Expert Comment

by:franked_it
ID: 27604644
Just a note, this is even documented in MS' Knoweldgebase:
http://support.microsoft.com/kb/949214
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