wireless mouse pointer freezing, till button clicked - intermittent.
With a Logitech cordless mouse, sometimes the pointer freezes on the screen until a mouse button is clicked. Â The receiver is on the desk, 2 foot away, in a direct line of sight. Â It can occur when the pc is being used - ie it's not after a period of inactivity where kit might have gone to sleep.
Stuff done so far:
new batteries (even though the cordless mouse is rechargable, and there is no battery light on it)
replaced entire mouse, kbd, and receiver with a new Logitech version (similar but updated model).
checked Task Manager - no high utilisation of other apps. Â
Event Log is tidy enough - no related faults.
checked mouse mat is not affecting it - it is a leather style one, on a leather executive desk, but both were in use for many years till this started a week or so ago. Â
Setpoint software is recent - 2.11 - but I'll be updating this to 2.20 just for fun later, but I don't think this will fix it so I'd like some new ideas...
System - HP DC 7600 small form factor, running Win XP Pro SP2, patched up to date. Â No other recent changes to environment - ie no new software, kit moved, etc.
Stuff done so far:
new batteries (even though the cordless mouse is rechargable, and there is no battery light on it)
replaced entire mouse, kbd, and receiver with a new Logitech version (similar but updated model).
checked Task Manager - no high utilisation of other apps. Â
Event Log is tidy enough - no related faults.
checked mouse mat is not affecting it - it is a leather style one, on a leather executive desk, but both were in use for many years till this started a week or so ago. Â
Setpoint software is recent - 2.11 - but I'll be updating this to 2.20 just for fun later, but I don't think this will fix it so I'd like some new ideas...
System - HP DC 7600 small form factor, running Win XP Pro SP2, patched up to date. Â No other recent changes to environment - ie no new software, kit moved, etc.
ASKER CERTIFIED SOLUTION
nobus🇧🇪
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system restore will be no good - disabled on our site.
nobus🇧🇪
sorry - nothing more to add
If Nobus can't come up with anything else, then that's good enough for me. Â All yours!
thanks,
Danny
thanks,
Danny
nobus🇧🇪
you should not give me the points if my post did not help
however, you can still run sfc /scannow from the run box
however, you can still run sfc /scannow from the run box
but the post did help, by confirming that there was little else to try. Â I'll give the System File Checker a spin too. Â I've accepted the answer as the problem has gone away, and as a checklist to others it may be useful. Â
nobus🇧🇪
well - ok thanks;
you can also disable programs and services at startup : type msconfig in the run box
-in the startup tab, click disable All
-in the services tab, click hide MS services, then click disable all; reboot and test
you can also disable programs and services at startup : type msconfig in the run box
-in the startup tab, click disable All
-in the services tab, click hide MS services, then click disable all; reboot and test