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itmstech

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Blackberry, can't send to external address

Yet anither Blackberry question...
The blackberry's in the office will receive both internal office email and external email, but will only send internal. Any external message sent bounces back with the message: Desktop EMail program unable to submit message to: <recipient name>

environment:
BES, 2003 server, Exchange 2003
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Gary Cutri
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garycutri - thanks for the responce...I did a little searching before posting and saw this thread. Unfortunalty the besadmin account already has the "send as" permissions on the user accounts. I don't think resetting these permissions would have any effect...do you?