dheymann
asked on
Why does Vista keep saying MS DTC Console has stopped working
I recently upgraded my Fujitsu T4215 laptop to Vista Business. This included checking that I have a compatible BIOS and doing all the fujitsu driver upgrades. Everything works fine except I get an error every time I login to Windows that says "MS DTCconsole has stopped working". It then gives me ways to check for a solution but those don't seem to work. I am not aware of any problem this is causing other than the annoying error message, but I would like to know how to stop the problem.
Sounds like SQL Server is loading at startup and is having problems. What have you got that's using SQL server? If its something that you do not require, then use MSCONFIG32 to stop it loading at startup.
ASKER
I can't imagine what would use SQL Server. The only items and services listed are Roboform (this is a form and password filler so it is a database but i don't know if it uses SQL server), Googledesktop, Windows Defender, Groove monitor utility, Sound Movie server, o2 flash (I don't know what the last two are). Do any of these use SQL server?
KCTs is right just stop it runs at startup using msconfig
ASKER
Can you tell me what SQL Server is called in MS CONFIG? There are a few dozen MS services running but none of them says SQL. One is just called Server. Is that it? I want to turn off the right one.
ASKER
Lee:
I have posted this question twice and never got any resolution to the problem. What am I doing wrong? I really need to figure this out.
I have posted this question twice and never got any resolution to the problem. What am I doing wrong? I really need to figure this out.
The DTC console is actually the app msdtc.exe - so if this is listed in MSConfig, disable it. Reboot and see if it works - if not, post back.
run msconfig
On the General tab of the System Configuration utility select the Selective startup radio button.
Uncheck Load Sysem Services .
AND uncheck Load Startup items.
click Apply button.
Restart your computer.
If this fixes the problem, recheck the items on the Services and Startup tabs selectively, starting with the most obviously harmless first, reboot each time until you find the culprit.
On the General tab of the System Configuration utility select the Selective startup radio button.
Uncheck Load Sysem Services .
AND uncheck Load Startup items.
click Apply button.
Restart your computer.
If this fixes the problem, recheck the items on the Services and Startup tabs selectively, starting with the most obviously harmless first, reboot each time until you find the culprit.
ASKER
Purple:
The MSDTC.exe is a app in my windows folder but it is not listed anywhere under MSConfig. What do i do next? I checked startup and services carefully.
The MSDTC.exe is a app in my windows folder but it is not listed anywhere under MSConfig. What do i do next? I checked startup and services carefully.
If you look in your Application Log, is there an error listed with reference to DTC console? If so, could you copy the contents of the event and paste them here?
ASKER
here is all of todays Log. After this I will list details on a couple of the errors:
Information 6/21/2007 10:42:15 AM FjLogEvt 52 None
Information 6/21/2007 10:05:35 AM VSS 8224 None
Information 6/21/2007 9:47:05 AM FjLogEvt 52 None
Information 6/21/2007 9:47:05 AM FjLogEvt 52 None
Information 6/21/2007 9:22:35 AM Outlook 32 None
Information 6/21/2007 9:21:54 AM FjLogEvt 52 None
Information 6/21/2007 9:21:54 AM FjLogEvt 52 None
Information 6/21/2007 8:59:38 AM VSS 8224 None
Information 6/21/2007 8:59:33 AM LoadPerf 1000 None
Information 6/21/2007 8:59:31 AM LoadPerf 1001 None
Information 6/21/2007 8:58:36 AM Outlook 32 None
Information 6/21/2007 8:57:13 AM Outlook 32 None
Information 6/21/2007 8:55:53 AM FjLogEvt 52 None
Information 6/21/2007 8:55:53 AM FjLogEvt 52 None
Information 6/21/2007 8:55:21 AM FjLogEvt 52 None
Information 6/21/2007 8:55:21 AM FjLogEvt 52 None
Error 6/21/2007 8:54:25 AM Application Error 1000 (100)
Error 6/21/2007 8:54:25 AM MSDTC 4209 Unknown
Information 6/21/2007 8:54:23 AM ESENT 102 General
Information 6/21/2007 8:54:10 AM SecurityCenter 1 None
Error 6/21/2007 8:54:09 AM Application Error 1000 (100)
Error 6/21/2007 8:54:09 AM MSDTC 4209 Unknown
Error 6/21/2007 8:54:08 AM MSDTC Client 4448 KTMRM
Error 6/21/2007 8:54:03 AM Application Error 1000 (100)
Error 6/21/2007 8:54:02 AM MSDTC 4209 Unknown
Information 6/21/2007 8:52:32 AM FjLogEvt 52 None
Information 6/21/2007 8:52:32 AM FjLogEvt 52 None
Information 6/21/2007 8:52:20 AM Search 1003 Search service
Information 6/21/2007 8:52:14 AM CertificateServicesClient 1 None
Information 6/21/2007 8:52:10 AM CertificateServicesClient 1 None
Information 6/21/2007 8:52:02 AM WMI 5617 None
Information 6/21/2007 8:52:01 AM Winlogon 6000 None
Information 6/21/2007 8:52:01 AM Winlogon 6000 None
Information 6/21/2007 8:52:00 AM Winlogon 4101 None
Information 6/21/2007 8:51:57 AM WMI 5615 None
Information 6/21/2007 8:51:55 AM RegSrvc 0 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 902 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 1005 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 1003 None
Information 6/21/2007 8:50:58 AM Security-Licensing-SLC 1033 None
Information 6/21/2007 8:50:57 AM EvtEng 0 None
Information 6/21/2007 8:50:56 AM Winlogon 6003 None
Information 6/21/2007 8:50:56 AM EventSystem 4625 None
Information 6/21/2007 8:50:56 AM User Profile Service 1531 None
Information 6/21/2007 8:50:56 AM Security-Licensing-SLC 900 None
Information 6/21/2007 8:49:21 AM Security-Licensing-SLC 903 None
Information 6/21/2007 8:49:20 AM Security-Licensing-SLC 901 None
Information 6/21/2007 8:49:13 AM Winlogon 6000 None
Information 6/21/2007 8:49:13 AM Winlogon 6000 None
Information 6/21/2007 8:49:13 AM Desktop Window Manager 9009 None
Information 6/21/2007 8:48:59 AM ESENT 103 General
Information 6/21/2007 8:15:52 AM VSS 8224 None
Error 6/21/2007 8:12:44 AM VSS 12293 None
Information 6/21/2007 8:12:26 AM FjLogEvt 52 None
Information 6/21/2007 8:12:26 AM FjLogEvt 52 None
Information 6/21/2007 8:09:39 AM FjLogEvt 52 None
Information 6/21/2007 8:09:39 AM FjLogEvt 52 None
Information 6/21/2007 8:06:10 AM FjLogEvt 52 None
Information 6/21/2007 8:06:10 AM FjLogEvt 52 None
Information 6/21/2007 8:03:46 AM FjLogEvt 52 None
Information 6/21/2007 8:03:46 AM FjLogEvt 52 None
Information 6/21/2007 7:38:49 AM VSS 8224 None
Information 6/21/2007 7:28:19 AM VSS 8224 None
Error 6/21/2007 7:25:19 AM VSS 12293 None
Information 6/21/2007 7:22:42 AM VSS 8224 None
Error 6/21/2007 7:19:42 AM VSS 12293 None
Information 6/21/2007 7:19:09 AM FjLogEvt 52 None
Information 6/21/2007 7:19:09 AM FjLogEvt 52 None
Information 6/21/2007 7:08:42 AM VSS 8224 None
Information 6/21/2007 7:06:52 AM Outlook 32 None
Information 6/21/2007 7:06:05 AM System Restore 8194 None
Error 6/21/2007 7:05:42 AM VSS 12293 None
Information 6/21/2007 7:05:39 AM System Restore 8194 None
Information 6/21/2007 7:04:42 AM FjLogEvt 52 None
Information 6/21/2007 7:04:42 AM FjLogEvt 52 None
Information 6/21/2007 12:03:30 AM VSS 8224 None
Error 6/21/2007 12:00:30 AM System Restore 8210 None
Error 6/21/2007 12:00:30 AM System Restore 8193 None
Error 6/21/2007 12:00:29 AM VSS 12293 None
Here is the complete description of the error from the log that I am concerned about. it occurred at 8:54:02. thanks for your help:
Log Name: Application
Source: Microsoft-Windows-MSDTC
Date: 6/21/2007 8:54:02 AM
Event ID: 4209
Task Category: Unknown
Level: Error
Keywords: Classic
User: N/A
Computer: lifebook
Description:
A critical error occurred in an MS DTC component therefore the process is terminating. The category field identifies the component that encountered the error. Please contact Microsoft Product Support. Error Specifics: hr = 0x80100101, d:\vistartm\com\complus\dt c\dtc\msdt c\src\cser vice.cpp:4 61, CmdLine: C:\Windows\System32\msdtc. exe, Pid: 4744
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MS DTC" Guid="{719BE4ED-E9BC-4DD8- A7CF-C85CE 8E4975D}" EventSourceName="MSDTC" />
<EventID Qualifiers="49152">4209</E ventID>
<Version>0</Version>
<Level>2</Level>
<Task>8</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2007-06-21T13: 54:02.000Z " />
<EventRecordID>11787</Even tRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan nel>
<Computer>lifebook</Comput er>
<Security />
</System>
<EventData>
<Data Name="param1">hr = 0x80100101, d:\vistartm\com\complus\dt c\dtc\msdt c\src\cser vice.cpp:4 61, CmdLine: C:\Windows\System32\msdtc. exe, Pid: 4744</Data>
</EventData>
</Event>
Information 6/21/2007 10:42:15 AM FjLogEvt 52 None
Information 6/21/2007 10:05:35 AM VSS 8224 None
Information 6/21/2007 9:47:05 AM FjLogEvt 52 None
Information 6/21/2007 9:47:05 AM FjLogEvt 52 None
Information 6/21/2007 9:22:35 AM Outlook 32 None
Information 6/21/2007 9:21:54 AM FjLogEvt 52 None
Information 6/21/2007 9:21:54 AM FjLogEvt 52 None
Information 6/21/2007 8:59:38 AM VSS 8224 None
Information 6/21/2007 8:59:33 AM LoadPerf 1000 None
Information 6/21/2007 8:59:31 AM LoadPerf 1001 None
Information 6/21/2007 8:58:36 AM Outlook 32 None
Information 6/21/2007 8:57:13 AM Outlook 32 None
Information 6/21/2007 8:55:53 AM FjLogEvt 52 None
Information 6/21/2007 8:55:53 AM FjLogEvt 52 None
Information 6/21/2007 8:55:21 AM FjLogEvt 52 None
Information 6/21/2007 8:55:21 AM FjLogEvt 52 None
Error 6/21/2007 8:54:25 AM Application Error 1000 (100)
Error 6/21/2007 8:54:25 AM MSDTC 4209 Unknown
Information 6/21/2007 8:54:23 AM ESENT 102 General
Information 6/21/2007 8:54:10 AM SecurityCenter 1 None
Error 6/21/2007 8:54:09 AM Application Error 1000 (100)
Error 6/21/2007 8:54:09 AM MSDTC 4209 Unknown
Error 6/21/2007 8:54:08 AM MSDTC Client 4448 KTMRM
Error 6/21/2007 8:54:03 AM Application Error 1000 (100)
Error 6/21/2007 8:54:02 AM MSDTC 4209 Unknown
Information 6/21/2007 8:52:32 AM FjLogEvt 52 None
Information 6/21/2007 8:52:32 AM FjLogEvt 52 None
Information 6/21/2007 8:52:20 AM Search 1003 Search service
Information 6/21/2007 8:52:14 AM CertificateServicesClient 1 None
Information 6/21/2007 8:52:10 AM CertificateServicesClient 1 None
Information 6/21/2007 8:52:02 AM WMI 5617 None
Information 6/21/2007 8:52:01 AM Winlogon 6000 None
Information 6/21/2007 8:52:01 AM Winlogon 6000 None
Information 6/21/2007 8:52:00 AM Winlogon 4101 None
Information 6/21/2007 8:51:57 AM WMI 5615 None
Information 6/21/2007 8:51:55 AM RegSrvc 0 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 902 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 1005 None
Information 6/21/2007 8:50:59 AM Security-Licensing-SLC 1003 None
Information 6/21/2007 8:50:58 AM Security-Licensing-SLC 1033 None
Information 6/21/2007 8:50:57 AM EvtEng 0 None
Information 6/21/2007 8:50:56 AM Winlogon 6003 None
Information 6/21/2007 8:50:56 AM EventSystem 4625 None
Information 6/21/2007 8:50:56 AM User Profile Service 1531 None
Information 6/21/2007 8:50:56 AM Security-Licensing-SLC 900 None
Information 6/21/2007 8:49:21 AM Security-Licensing-SLC 903 None
Information 6/21/2007 8:49:20 AM Security-Licensing-SLC 901 None
Information 6/21/2007 8:49:13 AM Winlogon 6000 None
Information 6/21/2007 8:49:13 AM Winlogon 6000 None
Information 6/21/2007 8:49:13 AM Desktop Window Manager 9009 None
Information 6/21/2007 8:48:59 AM ESENT 103 General
Information 6/21/2007 8:15:52 AM VSS 8224 None
Error 6/21/2007 8:12:44 AM VSS 12293 None
Information 6/21/2007 8:12:26 AM FjLogEvt 52 None
Information 6/21/2007 8:12:26 AM FjLogEvt 52 None
Information 6/21/2007 8:09:39 AM FjLogEvt 52 None
Information 6/21/2007 8:09:39 AM FjLogEvt 52 None
Information 6/21/2007 8:06:10 AM FjLogEvt 52 None
Information 6/21/2007 8:06:10 AM FjLogEvt 52 None
Information 6/21/2007 8:03:46 AM FjLogEvt 52 None
Information 6/21/2007 8:03:46 AM FjLogEvt 52 None
Information 6/21/2007 7:38:49 AM VSS 8224 None
Information 6/21/2007 7:28:19 AM VSS 8224 None
Error 6/21/2007 7:25:19 AM VSS 12293 None
Information 6/21/2007 7:22:42 AM VSS 8224 None
Error 6/21/2007 7:19:42 AM VSS 12293 None
Information 6/21/2007 7:19:09 AM FjLogEvt 52 None
Information 6/21/2007 7:19:09 AM FjLogEvt 52 None
Information 6/21/2007 7:08:42 AM VSS 8224 None
Information 6/21/2007 7:06:52 AM Outlook 32 None
Information 6/21/2007 7:06:05 AM System Restore 8194 None
Error 6/21/2007 7:05:42 AM VSS 12293 None
Information 6/21/2007 7:05:39 AM System Restore 8194 None
Information 6/21/2007 7:04:42 AM FjLogEvt 52 None
Information 6/21/2007 7:04:42 AM FjLogEvt 52 None
Information 6/21/2007 12:03:30 AM VSS 8224 None
Error 6/21/2007 12:00:30 AM System Restore 8210 None
Error 6/21/2007 12:00:30 AM System Restore 8193 None
Error 6/21/2007 12:00:29 AM VSS 12293 None
Here is the complete description of the error from the log that I am concerned about. it occurred at 8:54:02. thanks for your help:
Log Name: Application
Source: Microsoft-Windows-MSDTC
Date: 6/21/2007 8:54:02 AM
Event ID: 4209
Task Category: Unknown
Level: Error
Keywords: Classic
User: N/A
Computer: lifebook
Description:
A critical error occurred in an MS DTC component therefore the process is terminating. The category field identifies the component that encountered the error. Please contact Microsoft Product Support. Error Specifics: hr = 0x80100101, d:\vistartm\com\complus\dt
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MS
<EventID Qualifiers="49152">4209</E
<Version>0</Version>
<Level>2</Level>
<Task>8</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2007-06-21T13:
<EventRecordID>11787</Even
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan
<Computer>lifebook</Comput
<Security />
</System>
<EventData>
<Data Name="param1">hr = 0x80100101, d:\vistartm\com\complus\dt
</EventData>
</Event>
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.