The Computer Browser service terminated with the following error: 7023

When you disable the Windows Firewall service on your Windows XP Service Pack 2-based computer, the Computer Browser service stops after five minutes and Event ID 7023 is logged in the Event Viewer.  Contact Microsoft for the hotfix.  Where can I get the hotfix for KP Article: http://support.microsoft.com/kb/889320 without paying Microsoft $60.00 for a technician to send it to me?
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breynolds01Asked:
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Brian PiercePhotographerCommented:
johnb6767Commented:

Excerpt from thier site.....

"Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question."

I would give them a call and upfront let them know that there is a hotfix to fix a problem, and they *should* bypass the fees....

johnb6767Commented:
Alternatively, you can try this one....

http://thehotfixshare.net/download/index.php?dir=English/Windows%20XP/&file=WindowsXP-KB889320-x86-ENU.exe

Just be careful to scan it first....

When completed, make sure that Browser.dll is actually version 5.1.2600.2586, by locating it and rt clicking>properties...

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dufus2000Commented:
One consistent way to reproduce the Computer Browser crash is to stop and disable the "Windows Firewall/Internet Connection Sharing (ICS)" aka SharedAccess service on WinXP Pro SP2 computer then Restart and wait at least five minutes.  For example in our LAN environment we use hardware-based firewalls, so in an attempt to minimize event id 861 "The Windows Firewall has detected an application listening for incoming traffic...", that are written as a result of "Audit process tracking: Failure" policy item being set, we disabled the Windows Firewall service on our PCs.

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