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healthcheckinc
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exchange was delayed

We had emails that were sent over the weekend to us from outside agencies.  The emails were sent at 5pm and did not get here until 8am the next day.  The time sent said 5pm but did not show up in all of our mailboxes at that time.  We got other emails from other people though.  Any ideas?

outlook 2003
exchange 2003 standard
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Epurchase

8/22/2022 - Mon
healthcheckinc

ASKER
The possible theories behind why email is delayed is all im looking for.   Any email for that matter.  Problem Scenarios from the sender or reciever.

Thanks in advance
Sembee

There can be any number of reasons for the delay.
An issue with your ISP, and issue with the senders ISP, somewhere in the middle.
You need to look at the headers of the delayed messages to see where the delay occurred. It also depends on whether you receive your email directly or via your ISP and whether the sender is rouging directly or via the ISP.

Simon.
healthcheckinc

ASKER
How do you look at the headers?

Also, what does "roughing" mean
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
healthcheckinc

ASKER
google yielded nothing on "roughing" in regards to ISP or email
Sembee

Typo on my part. It should have been routing.

Simon.
healthcheckinc

ASKER
How do you suggest i read the headers?

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Epurchase

Hey how about delay in Internal and External mail Delivery when sometimes delay is anywhere between 30 minutes to 5 hours. I have been facing the issue with our Exchange Server for some users not all of them

Hilal