wallylord
asked on
HyperLinks don't work when they are clicked in Outlook emails.
Product: MS Outlook 2003 (Office 2003)
Problem: In Outlook, when I open an email with a hyperlink in it, nothing happens when I click it.
Discussion: I think the executable file for this function may have been erased. I would get a browse screen into My Documents looking for an exe file. Eventually I put in a shortcut to iexplore.exe and selected that, but it didn't work. Now I can't get any response. I put security as low as possible so that links would work, but not luck. I think it is not related to security.
Perhaps I have to uninstall and reinstall Office. I have tried the Office repair to no avail.
Thanks.
Wally Lord
Problem: In Outlook, when I open an email with a hyperlink in it, nothing happens when I click it.
Discussion: I think the executable file for this function may have been erased. I would get a browse screen into My Documents looking for an exe file. Eventually I put in a shortcut to iexplore.exe and selected that, but it didn't work. Now I can't get any response. I put security as low as possible so that links would work, but not luck. I think it is not related to security.
Perhaps I have to uninstall and reinstall Office. I have tried the Office repair to no avail.
Thanks.
Wally Lord
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This article should help you fix the hyperlink problem
http://support.microsoft.com/kb/310049
Best wishes, war1