I have a Citrix server environment w/ 2 servers. Presentation server 4. I need to enable shadowing w/ full access without asking the user's permission. During the install, the remote control/shadow option was incorrectly set to require the user's permission. Reinstalling Citrix is not an option. How can I change this setting? Or is there a way around it so I can shadow users without asking the user's permission? Thanks in advance.