Enterprise Vault

whtupdoc001 used Ask the Experts™
Archived mails are automatically marked as unread in outlook while using enterprise vault  . This happens normally with some of the users where the archived mails automatically turn to an unread state
Any help would be appreciated
MS Exchange 2003
Vault Server :- EV 6.0
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Read marks on email messages revert to unread marks after deleting a message
Once you have read an email message, the link changes color. When you read and delete a different message, the link on the previouly read message reverts to unread.

Symantec is aware of this problem. Currently, there is no known solution or workaround.


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