troubleshooting Question

Can't kill process without rebooting server

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Number5ixFlag for Australia asked on
Windows Server 2003Windows OS
4 Comments1 Solution3827 ViewsLast Modified:
Hi,

I have a process called HP_LTT.EXE on one of our servers that simply can't be killed.   HP_LTT.EXE is from Hewlett Packard Library and Tape Tools, a GUI-based diagnostic utility from HP that is used to perform tests and diagnostics on HP-supported tape backup hardware.

I have tried to kill the process using task manager - no luck.   I have tried to kill the process using "taskill" from the command-line but that doesn't work either.   Neither does using 3rd party utilities like "pskill" from SysInternals (now owned by Microsoft).   Obviously the process dies if the server is rebooted.

Does anyone know of any other way to kill a process?   With it running I can't run the diagnostics I need to run in order to get our hardware fixed.

I'm using Windows Server 2003 Standard Edition with SP1.

Please ask any questions you need to but I'm at a bit of a loss now.   :(

Cheers,
Number5ix
ASKER CERTIFIED SOLUTION
Pber
Solutions Architect

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