Problems syncing Address Book with Blackberry enterprise Server Express

frettfreak
frettfreak used Ask the Experts™
on
I just got my Blackberry enterprise server express installed and running.  After adding my user, and during the handset activation, it got to 95%, but then would not sync my address book and gave me an error.  please help.  I am running BBES Express 4.1.3, SBS2003, adn Ex2003 with all updates and servicepacks installed.

any help would be GREATLY appreciated.
Thanks!
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2007
Commented:
1) You could have issues with the Address book. You may need to clean it up.

2) You can probably try a manual Sync with the BB desktop mnager, and turn on the logging. It may give you more info.

3) Check the RIM support site for similar issues.


I hope this helps !

Have your provider or BES administrator (If within a company) remove/readd you to the BlackBerry Exchange Server (BES). They refer to this as a reload. Each time I have encountered your reported issue this has been the fix.

Author

Commented:
That worked.  Thanks!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial