SBS Remote Web Workplace Fatal Error

codetroll used Ask the Experts™
Running Windows SBS 2003.  We have been having problems with Remote Web Workplace.  You get the log in screen but when you log in the top frame says "Page cannot be displayed".  The main frame says "loading...".  

The event log has the following entry:
Event Type:      Error
Event Source:      SBS.RWW
Event Category:      None
Event ID:      0
Date:            5/30/2007
Time:            4:20:27 PM
User:            N/A
Computer:      server
The following fatal error occurred in the Remote Web Workplace application:
      URL:            https://****
      Error Message:      An operations error occurred
      Stack Trace:         at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
   at System.DirectoryServices.DirectorySearcher.FindOne()
   at remote.RAPLinks.getCurrentUser()
   at remote.RAPLinks..ctor(HttpRequest httpRequest, HttpServerUtility httpServer, HttpSessionState httpSession)
   at remote.Global.getRAPLinks(HttpServerUtility httpServer, HttpSessionState httpSession, HttpRequest httpRequest)
   at remote.header.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain()

I have run CE-ICW multiple times with no effect.  

Any ideas on how to troubleshoot?
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Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

How recently did you try to install Service Pack 1 on your SBS?  Because this is a sign that your SP1 installation failed.  



It was originally installed in January of this year.  We did not receive any errors during that install but we have had interrmittent issues with RWW.  A couple of weeks ago RWW just stopped working altogether.  As part of the troubleshooting we reinstalled SP1 last week.  It did not give us any errors.  The server is currently on SP2.
Principal Consultant
Most Valuable Expert 2016
Top Expert 2014
Did you reinstall all five components of SP1?  

Windows Server 2003 SP1
Exchange Server 2003 SP1
Windows SharePoint Services SP1
Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2
Windows Small Business Server 2003 SP1


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