Blue Screen in the laptop ....... what causes this problems and how to solve it ?
The error message in blue screen :
A problem has been deteced and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has unexpectedly exited or been terminated.
If this is the first time you 've seen this stop error screen, restart your computer.if this screen appears again,follow these steps:
if problems comtinue,disable or remove any newly installed hardware or software.disable BIOS memory options such as caching or shadowing.if you need to use safe mode to remove or diszble components,restart your computer,pressF8 to select aduanced start up options,and then select safe mode.
technical information:
STOP0*000000F4(0*00000003,
Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance.
A problem has been deteced and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has unexpectedly exited or been terminated.
If this is the first time you 've seen this stop error screen, restart your computer.if this screen appears again,follow these steps:
if problems comtinue,disable or remove any newly installed hardware or software.disable BIOS memory options such as caching or shadowing.if you need to use safe mode to remove or diszble components,restart your computer,pressF8 to select aduanced start up options,and then select safe mode.
technical information:
STOP0*000000F4(0*00000003,
Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance.
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ASKER
I solve the problems already ......... I run the Anti-virus to scan for virus and got 1 virus is in .exe (installer) format .......... it cause the windows shut down to prevent damage while it starts running automatically ......... After I remove the virus the problems solved ........ So, I decide to close this questions and refund the points ....... any suggestions or objections here ??
Which virus was responsible for this problem.
ASKER
I didn't copy down the whole virus name, after scanning using the symantec anti-virus software, a .exe file consider virus and automatic run during the startup, the anti-virus software unable to delete / quarantine the file ............ then the only way I did is go to safe mode and delete the file (virus) manually .......
After that, the problem solved ........
After that, the problem solved ........
Well you needed to ID the file, which one did you delete. This would be an important bit of information to others who find themselves in the same situation.
ASKER
hherrmmmm ....... really cannot remember back since it was one week ago ...... ermmm .... really sorry about that ........
ASKER
Hmmm ..... then I think I split the points to all of you guys in here ...... Thanks for spending the time in here to try and help me ........ thanks a lot ........
hmmm rrrrhhhhmmmm .... gggggkkkk ... don't know what to think mmmmmm ....
Hmmmm I was fishing for answers not points, I was OK with a refund since we didn't fix the problem. Still think it should be deleted as none of our answers are correct.
Netminder-> give us hope that everything will be OK in the EE universe.
Netminder-> give us hope that everything will be OK in the EE universe.
ASKER
That is ok .... thank you guys .... ;) ......
ASKER