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Bradley Smith
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outlook 2003 - archive folder disappears after shutdown

outlook 2003. i have an archieve folder set up called archive.pst saved in this location
"C:\Documents and Settings\smithb\Local Settings\Application Data\Microsoft\Outlook\archive.pst"

if i go to file, then file data mangement the file is listed in here and i can successfully view it on the left hand side under "archive folders"

if i go to tools, options, other, autoarchive under the "move old items to:" section i have the same path that is configured in file data mangement
"C:\Documents and Settings\smithb\Local Settings\Application Data\Microsoft\Outlook\archive.pst"

everytime i shutdown my pc and come in the next morning, open up outlook i have to setup my archive folder again by going to file data mangement etc.  how can i get outlook to remeber this, so i dont have to set it up everytime?

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Bradley Smith

8/22/2022 - Mon

Hi brad2000smith,

It could be either Outlook is not shutting down properly and not keeping the changes or, your profile is not saving changes that you make in Outlook.
Close Outlook and press the Ctrl ~ Alt ~ Delete keys
Select Task Manager and click the Processes tab.
Look to see if Outlook.exe is still running. If so...

If that doesn't check out.
Create a new profile. You don't have to remove your existing profile. Just create a new one and choose prompt to use profile.
1. Click Start, and then click Control Panel.
2. Double click the mail icon. If you do not see the mail icon, click Switch to Classic View.
3. In the Mail Setup dialog box, click Show Profiles.
4. On the General tab, click Prompt for a profile to be used, and then click Add.
5. Type in a name for the new profile in and then click OK.
6. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
7. Click the appropriate server type for your new e-mail account, and then click Next.
8. Type your account information in the required boxes, and then click Next.
9. Click Finish, and then click OK.
10. Choose Prompt to use profile.

Bradley Smith

Hello i have done that, and i think that this will work but...when i create the new profile i then have two profiles.  one named outlook and the new profile that i called profile.  i selected and applied all the settings to say always use this profile and had "profile" selected.  when i reboot my profile called "profile" has gone and i am left with just the "outlook" profile.  why will it not save my profiles??

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Bradley Smith

it appears to have been my windows profile, i deleted and recreated this and all seems to be ok now.  thank you
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