cisco call manager

poweruser32
poweruser32 used Ask the Experts™
on
i am trying to log into a cisco server -after putting in admin and a password i made up during the install
which it accepts it than goes to another line with "
command line interface
admin> here i am prompted to enter something which I have not a clue
i tried a few usernames -it more like a cisco command they are lookinfg for
i repeat i am not a cisco guru
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Top Expert 2009

Commented:
You have just logged in your cisco server by admin user. What exactly you want to do or what do you expect to see? To understand Cisco Call Manager, you need to know VoiIP and its command syntax. You can start learning the syntax via show command. Check this article:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008011b4d0.html#50943

K

Author

Commented:
thanks for the reply if i try any of them it does not work
i was expecting to get into the call manager database after i loggin in the first time-it would and is like a windows interface program-now im stuck in a muddle
Top Expert 2009

Commented:
What OS did you install on this server?

K
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Top Expert 2009

Commented:
I thought your are in Linux command. If you are, type startX to go in Linux GUI interface.

K

Author

Commented:
ya its on a linux os tried that i dont know if its cisco or linux commands they need i get past the cisco call manager bit first and than it goes admin>this is where i get stuck
Top Expert 2009

Commented:
type exit or quit to get out and log back in using root user then you can use startx

K
Top Expert 2009

Commented:
The command is logout

K

Author

Commented:
i tried that do i did a reboot as well but i come back to the same place
Top Expert 2009

Commented:
did you loggin with root instead of admin?

K

Author

Commented:
it goes to admin by default i tried using root no good
Top Expert 2009

Commented:
OK. I need to clarify this with you. You are in Linux command mode. Are you familiar with Linux?
what happen if you 'logout' and log back in using root. I don't know why you can't login root unless you forgot its(root) password


K
Top Expert 2009

Commented:
By the way, can you try this command to open another startx session on admin user in case that you cannot login with root:
startx -- :1

K

Author

Commented:
thats what i dont know -the cisco call manager is installed on a linux os that much i know
it comes up with the platform command line interface(after i log into the cisco CM) than
>admin
Can you access the web interface?  On CCM 3.x and 4.x it would be https://servername/ccmadmin

Config is generally done through the web interface.
Reid PalmeiraTelecom Engineer
Top Expert 2005

Commented:
How are you connecting to the machine? How are you logging in?

You're logged in via the Command Line Interface (CLI) right now so it's expecting configuration commands via CLI. something like "show users" What are you trying to accomplish? as benhanson notes, typically you would doo this through the web interface rather than the CLI.

What version of CM or CME are you running?

Author

Commented:
thanks for the reply-as i said above i do not know what commands i need to input -as anyone experience of installing it-it comes up with admin> after i entered the call manager -its a black screen
I haven't yet installed CM 5.x.  I've been using CM 3.x and 4.x for about 3 years now.  All of the config is done via web interface, and from what I've read of 5.x it is no different.  So, I'm assuming you set an ip address during the setup?  Did you try and go to that IP address using a web browser?

Author

Commented:
see its not connected to the network in anyway for now
But did you specify an IP address during the config?  I'm pretty sure web administration is the norm, so you may need to hook it up so you can use another machine with IE or Firefox to do the config.

Author

Commented:
oh ya i did give it an ip address on another v lan - i suppose i could try hook it up to a port and try get onto via a browser

Author

Commented:
ya its the web interface i need to use i guess just after reading it there

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