552 MS-Office file containing VBA macros found inside of the email   (in reply to end of DATA command)

ilovespam12000
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552 MS-Office file containing VBA macros found inside of the email   (in reply to end of DATA command)

What the heck is causing this? Not my anti-virus software and not my anti-spam. Email experts please!
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Expert of the Year 2007
Expert of the Year 2006

Commented:
It isn't Exchange. Exchange doesn't scan attachments.
So it has to be something third party doing it. How do you know it isn't your AV or antispam software? That is the first and only place I would look.
Do you receive your email directly? Are you sure that it isn't happening outside of your server?

Simon.

Author

Commented:
I've called the vendor of the anti-spam software and the vendor of the anti-virus software. Neither has this error message. We have email forwarding; however, they say it's not them either.
Expert of the Year 2007
Expert of the Year 2006
Commented:
A quick sniff around the internet points to a Sonicwall as being the likely cause. Do you have one of those?

Simon.
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Author

Commented:
Actually yes. Can you send me the info you found?
Expert of the Year 2007
Expert of the Year 2006

Commented:
It was a private area I have access to.
Apparently there is some kind of mail scanning features in the Sonicwall that scans email messages. You need to disable that. I find that most firewalls with these types of scanning options are useless anyway.

Simon.
We had this issue in our company today, and inside of the Sonicwall Firewall, under Security Services, under Gateway Antivirus, under global Settings, SMTP settings, restrict transfter of MS-Office type files containing macros VBA5 and above. If this is checked you will get this error.
Thanks grundyman0921 for your answer. It just saved us an hour trying to find the setting to disable.
Mike
not a problem, glad I could help.
Thanks!  That fixed my problem also.
Fixed my problem also.

Commented:
wow thanks, this worked,

We have a Sonicwall NSA 2400

Thanks
thanks,, fixed my problem also

Commented:
thanks dude

Commented:
I had the same issue with our NSA 2400.. this solution also worked for me.

thanks all.

I hope i didn't open us up for viral activity.
That solved my problem also

Commented:
This was also a fix on our Sonicwall 4500.
Thanks grundyman0921 for your answer. Fixed my problem also.
yup, I just disabled this feature on a Sonicwall TZ210
Tony VargasIT Administrator

Commented:
Thnaks that did the trick for us as well......

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