scanemal.dll missing after Mcafee upgrade from 8.0 to  8.5

msheppard74
msheppard74 used Ask the Experts™
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I just upgraded all of my users from Mcafee Enterprise A/V and Spyware 8.0 to 8.5 via EPO. Some of my users are getting the (The add-in "C:\Program Files\Network Associates\VirusScan\scanemal.dll" could not be installed or loaded. This problem may be resolved by Detect and Repair on the Help menu.)

Detect and Repair did nothing, which I thought would be the case.

I checked some other users PC's for that dll and could not find it. Some users don't even have that directory anymore. Anyone have some ideas on how to rectify this
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Author

Commented:
Sorry just to give more info.

PC is XP Professional/ Outlook 2003/ Exchange

Author

Commented:
Deleting "extend.dat" is what did the trick. Thanks
r-k

Commented:
Excellent. Thanks.

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