Outlook 2003 password problem

somersetcace1
somersetcace1 used Ask the Experts™
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Setting up a pop account on a clients outlook 2003. Dell, XP SP2...When I test the settings every thing checks out except incoming mail server pop3, where it keeps prompting for the user name and password. I've tried domain\user : user : domain\user\domain alias...nothing seems to work. I can set this up on another computer on the same lan, and no problem. I can go in through web access no problem, and when I do, the test messages are there from testing the settings. It's as if outlook is sending the password encrypted, and the server doesn't recognize it, but I've checked every setting I know to check. Please help!!!
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Top Expert 2008

Commented:
Greetings somersetcace1 !

Make sure secure password authentication for POP3 is NOT selected in account settings.

The test account setup may be bad.  Send an email to the account from your Yahoo or another account, and check if email is received.

Best wishes, war1

Commented:
Whenever I have had issues with outlook, I have just created a second identity and imported the .pst file into the new identity.  Going through a 2nd time may help you find which item was not set up properly.
Top Expert 2008

Commented:
somersetcace1,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

Author

Commented:
Sorry, not sure how to close out the string. The problem was a blocked 110 port by the clients ISP. Telneted to the server through ports 25 and 110, and 110 was blocked. Thanks for the help though.
Top Expert 2008
Commented:
somersetcace1, glad you found the cause of the problem.

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