655 Router behind Netgear DSL Modem/Router Won't Connect to Internet

jwspimp used Ask the Experts™
I have just bought a DLink 655 Wireless N router that I'm trying to put behind my ADSL Modem/Router which is a Netgear DG834GB.  I can't figure out how to get the internet set up.  I inputted the PPOE settings on both routers but I can't get the thing to connect to the net!  Exactly how do I configure the DSL modem to just provide internet to my 655 router?

Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

check if you need a cross-over cable (might not though).  then go into the web interface of both devices and see 1. if the dsl router is picking up a public address, so should the netgear.

If the netgearADSL is acting as a router, maybe you should try using the new Wireless router as just an access point.  The easiest way to tell if it is being used as a router would be if it gives your computer a private IP address when directly connected to it.

Most consumer wireless routers have an option in the config to change it to act as an access point instead of a router
you need to configure you DG834GB to do all of the routing an sutch, The Wireless "N" needs to be changed to a --access point only--- setup..  so that it looks to you router for all pertenet information...
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

See if your DG834GB supports "Bridged Mode".  It will be in with the PPPoE setting probably.  If it does, configure it to bridged mode, and then configure youre PPPoE settings into your DLINK.  Then your ADSL Modem will just be translating DSL Signal to 10 Base-T, and your new DLINK will be handling the routing and PPPoE Authentication.
If you have the proper cable, and you are getting a link , your next are to look at is the DSL modem. First hook your computer up to the DSL modek directly, reboot it and yoour computer and configure it the way your ISP said to configure it. This will proof the system before you get into the next step. Once the DSL works on the PC directly, you would next connect it to your new wireless router and power it all off and back on. The DSL can only supply on IP address, once it has given one device an address, it has to be powered off a nd back on to give an IP address to the next device that is connected to it. Once you get a good link, put the same PPOE setting into the wireless router, and be sure that you are managing all of this through a wired LAN port on your PC. If you fail any of these steps, that is where your problem is. You only complicate things by plugging it all in and trying to firure out what is happening. The bridge mode is only used to have your DSL modem, pass its outside address to the inside, so to make your DSl modem invisable, and your own router to manage NAT, DHCP, and firewalling. You would use bridge mode when you wanted to setup a VPN connection through your wireless router.  Any feedback that is based on any of what i have here, and what exqactly failed, will help to give you more insight into wha tis going wrong, and where .  Good luck, Joe

Is your D-Link setup with DHCP? If so remove this give the router a static IP from the ADSL's range and you should be able to get on.

Make sure DHCP is enabled on your ADSL router though.

Dlink routers come from the factory with the same default IP address as your modem. The address is I think. just hook your Dlink up and type that in the address bar in IE, type in
 user name: Admin
 password:leave this blank
 that should take you to the settings for the Router. Then go to LAN settings and assign a static address of and your subnet mask ( usually) . save your changes. then hook up the modem and you should be able to get on the net.
Hoped this helped.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial