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Larry Brister
Larry Brister used Ask the Experts™
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Hey folks,
  We've writtin an online .NET application with Telerik Rad Controls that works fine...but in IE7. IE6 hangs on some of the Ajax screens and  Firefox doesn't work in all screens either...also with some unexpected results.

Is there something we can do on our side or would Opera fill the gap?
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Top Expert 2007

Commented:
I use the telerik controls too...I'd suggest you try to work with their support to get it working correctly with IE6 and Firefox...when we first started using telerik we had a few browser compatability issues too...and they were all resolved with using the telerik forum, the support...and lots of trial and error (!)
Most Valuable Expert 2012
Top Expert 2008

Commented:
What version of the Telerik controls are you using?  Have you looked at the Q1 2007 controls?

Bob
Larry Bristersr. Developer

Author

Commented:
Q4 2006.  Looking at moving up soon...but am still investigating impact
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Most Valuable Expert 2012
Top Expert 2008

Commented:
So are we, and the jury is still out.

Bob
Most Valuable Expert 2012
Top Expert 2008

Commented:
What control are you using?  What CSS style is being applied?

Bob
Larry Bristersr. Developer

Author

Commented:
We're using just about all the controls in the system.  But Grid, ComboBox, Ajax, Panelbar, Tabstrip, File Explorer, File Upload, Rad Call are the main ones.  Outlook
Most Valuable Expert 2012
Top Expert 2008

Commented:
It sounds like you have a pretty complex setup, and trying to find a needle in a haystack is tough.  I am curious what specific rendering problems you are having.

Bob
Larry Bristersr. Developer

Author

Commented:
It seems that when the user goes to a page using ajax AND a shared calendar the "progress" hangs.
Most Valuable Expert 2012
Top Expert 2008

Commented:
Is there anything special about the RadCalendar setup or is it pretty much out of the box?  Are you using a RadAjaxPanel?  RadAjaxManager?

Bob
Larry Bristersr. Developer

Author

Commented:
Everything is out of the box.  We're using one instance of RadCalendar on each page and the "sharedcalender" with it for additional cals.  Some checklist pages have 30+ datepickers on them.

Correct on the Ajax manager
Most Valuable Expert 2012
Top Expert 2008

Commented:
1) Does that mean that you are mixing a RadCalendar and RadDatePicker/RadDateTimePicker controls?

2) What do you really mean by "shared" calendar?

Bob

Larry Bristersr. Developer

Author

Commented:
<radCln:RadCalendar ID="shareCal" runat="server">
 </radCln:RadCalendar>

Multiple instance of...
<radCln:RadDatePicker ID="clientsAgreement" runat="server" AllowEmpty="true" SharedCalendarID="shareCal" Width="139px" ToolTip="Y Server: Office Clients" TabIndex="12">
<DateInput Title="" PromptChar=" " TitleIconImageUrl="" DisplayPromptChar="_" CatalogIconImageUrl="" TitleUrl="" Description="" Width="100px" TabIndex="12"></DateInput>
</radCln:RadDatePicker>
Most Valuable Expert 2012
Top Expert 2008

Commented:
Are you talking about a permanent "hang", or something that is longer than expected?

Bob
Larry Bristersr. Developer

Author

Commented:
At times it goes after 1-2 minutes...an eternity

At other times it completly hangs
Most Valuable Expert 2012
Top Expert 2008

Commented:
Does it "hang" when the page first loads, or when it posts back?  Are you binding to external data?

Bob
Larry Bristersr. Developer

Author

Commented:
First loads and yes...we're binding to data on load
Most Valuable Expert 2012
Top Expert 2008

Commented:
Can you debug and tell where it hangs?

Bob
Larry Bristersr. Developer

Author

Commented:
Debug doesn't find the issue because the PC I develope from has IE 7.  It's just end users that use IE6 that is the problem.
Most Valuable Expert 2012
Top Expert 2008
Commented:
Can you set up a development machine with IE6?  I usually try to have an extra machine around for test environment.  I also use Virtual PC 2004 (free download) to create test images.

Bob
Larry Bristersr. Developer

Author

Commented:
TheLearnedOne:
  yeah...that's the direction I'm headed. I'm going to go ahead and accept your last input as a valid solution.

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